Operations Manager for PowerPlatform
- Full-time
Company Description
AmaliTech is a social business empowering the next generation of technology leaders that harness the potential of remote working to build the future of work in sub-Saharan Africa, and reinvests its surplus in further training, network growth, and local community support.
AmaliTech provides employment pathways in the tech sector to young graduates in Sub-Saharan Africa, connecting them to the global demand for tech talent. Our approach combines training with employment and continuous learning because evidence shows that only this integrated approach works. By focusing on skilled IT services, we contribute to ecosystem development and the emergence of a future-proof industry with growth engine potential.
With headquarters in Germany, we are over 120 strong team members based in Ghana (Takoradi and Accra) and Rwanda (Kigali).
Job Description
Position Details
Designation: Operations Manager for PowerPlatform
Job Location: Accra/Takoradi
Working Hours: 40 hours/week
Reports to: Service Centre Manager
Job Summary
We are looking for an Operations Manager for PowerPlatform to join our team. You will be involved in Implementing architectural concepts on the PowerPlatform.
Key Responsibilities
- Creating, reading, and analyzing monitoring information of the PowerPlatform (number of API requests, Dataverse usage, etc.)
- Monitoring the PowerPlatforms using the Center of Excellence Starter Kit
- Developing and implementing customized concepts for the automation of operational tasks
- Proficiency in PowerPlatform infrastructure (Power Automate, Power Apps, Dynamics)
- Basic skills in creating flows and apps to support operational tasks
- Implementing architectural concepts on the PowerPlatform
- Performing administrative tasks on the PowerPlatform, such as environment creation, license allocation, etc.
- Troubleshooting infrastructure issues in the PowerPlatform, as well as in Power Automate flows, Power Apps, and Dataverse, in collaboration with customer representatives.
- Communicating with Microsoft support
Qualifications
- Bachelor's Degree in Computer Science or related field or equivalent work experience
- Experience in M365 Service, Azure Active Directory, and Active Directory. Microsoft Admin Center
- Experience in Powershell
- Experience in Microsoft Power Platform
- Experience in Microsoft Power Automate
- Experience in Microsoft Power Apps
- Experience in Microsoft Dynamics
- Experience in enterprises with complex (server-)infrastructures
- Handling of Windows workplaces (EMail, Excel etc.)
- Proficient in ITIL and agile processes
- Usage of Incident-, Problem- Change-Tool
Additional Information
What To Expect:
Working with AmaliTech provides excellent career growth and development opportunity in a healthy and diverse work environment. Our talented and welcoming team will make you feel part of our family to engage you on the job.
Perks:
- Competitive salary commensurate with qualification and experience
- Lunch allowance
- Tier 3
- Bonuses and gift vouchers
- Internet data allocation for remote work
- Medical insurance (includes eye care and dental)
- Employee welfare benefits (for weddings, funerals)
- Interest-free loans for accommodation
- Employee bonding activities (bi-monthly happy hour, sporting activities)
Recruitment Process:
- Application. Click "I'm Interested" to apply.
- Online Interview(s)
- Job Offer