Redica Systems is a technology company using data, analytics, and expertise to deliver meaningful insights to quality and safety professionals in the Life Sciences industry. By applying artificial intelligence to large and disparate government datasets, we empower the champions of quality and safety with actionable data intelligence. Leveraging the Redica Platform, our customers improve compliance, drive up efficiency, and build deeper institutional memory.   

Headquartered in Pleasanton, CA, we recently raised a Series B round of financing, and are rapidly writing our next chapter. We currently serve over 200 customers in the pharma, medical device, and food industries, including 19 of the top 20 pharma companies and 9 of the 10 top medical device companies. 

There could be a role for you here. Let’s talk! 

Redica Systems is looking for a dynamic, highly motivated Account Manager to help drive our growth in U.S. and international markets. In this role, you will be responsible for developing and maintaining outstanding customer relationships, ensuring exceptional customer satisfaction, and building revenue growth across your assigned accounts, located in various geographies and industries across the globe. 

This is an opportunity for you to join a rapidly growing technology company and be an early part of shaping the direction of our Account Management team!

Key Responsibilities

• Manage the entire customer post-sale life cycle including retention, upselling and cross-selling
• Develop account plans within assigned segments and maintain a pipeline of potential client growth opportunities
• Meet and exceed(!) your assigned revenue expansion and retention quota
• Contribute to Quarterly and Annual Team Revenue and Retention Goals
• Analyze and relate our customer’s challenges to Redica’s vision and value propositions/solutions
• Work both independently and cohesively in a team environment
• Represent Redica Systems at industry associations and events
• Report and maintain timely and thorough notes pertaining to accounts and opportunities in SFDC and a host of other great tools and software

• 3+ years of experience in an account management or client management position 
• Consistent track record of achieving and exceeding quotas
• Fast Learner with an ability to take accountability and direction
• Excellent interpersonal, presentation, written & verbal communication skills
• Self-motivated, professional, confident, flexible, and results-driven
• Strong listening, analytical and organizational skills
• History of longevity with previous employers
• BA/BS degree or equivalent experience
• Knowledge of the Life Sciences / pharmaceutical industry, primarily with Quality and Regulatory teams is highly desirable

Top Pharma Companies, Food Manufacturers, Medical Device Companies, and Service firms from around the globe rely on Redica Systems to mine and process government inspection, enforcement, and registration data in order to quantify risk signals about their suppliers, identify market opportunities, benchmark against their peers, and prepare for the latest inspection trends.  

Our data and analytics have been cited by major media outlets such as MSNBC, WSJ, and the Boston Globe.  

Redica Systems is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, disability, or veteran status. 

All your information will be kept confidential according to EEO guidelines.