SUMMARY: Queens University of Charlotte’s Royals began their four-year transitional period into the Division I ASUN Conference on July 1, 2022 and became the only North Carolina school to play in the ASUN. The Assistant Registrar (Athletic Certification) serves as the primary contact and expert for NCCA academic certification within the Office of the Registrar. The Assistant Registrar (Athletic Certification) is a full-time, benefits-eligible position. This position is exempt from provisions of the Fair Labor Standards Act (FLSA) and is not eligible to earn overtime pay or compensatory time off for additional hours worked.

Essential Duties and Responsibilities:  
•    Determine eligibility per NCAA standards of recruited student-athletes by reviewing and evaluating transfer credit
•    Import and maintain student-athlete data in the appropriate NCAA software 
•    Monitor continuing eligibility of student-athletes  in compliance with NCAA standards
•    Monitor registrations and degree progress of student-athletes to ensure that course enrollment is applicable to the declared degree program
•    Complete degree audits of student-athletes. Notify students and advisors of graduation status and review all requests for the substitution of degree requirements.
•    Clear student-athletes for degree conferral.
•    Assist with NCAA reporting
•    Assist with athletic academic awards for student athletes 
•    Collaborate with Queens University Athletics Compliance Office to ensure compliance with all NCAA standards and requirements.
    
    Secondary Functions:
•    Leverage and implement improvements to existing systems and business logic to enhance system efficiency. Create process documentation and instructional materials
•    Serve as a Registrar’s Office liaison with various offices, committees, and represent the Office of the Registrar at administrative meetings.
•    Ensure a continuously high level of customer service to both internal and external constituents.
•    Maintain compliance with FERPA, federal and North Carolina regulations and university policies.
•    Ensures a work environment that promotes mutual collaboration and continuous learning and development of all members.
•    Respond to phone calls, emails, and walk-ins from student-athletes.
•    Other duties and special projects may be assigned to meet university needs.

Experience, Knowledge & Skills
•    Thorough knowledge of policies, procedures, and NCAA rules and regulations pertaining to athletics in higher education and to the functions of the Office of the Registrar. Division I experience preferred.
•    Full-time experience working in higher education.
•    Understand crucial nature of data; demonstrates impact on the Office of the Registrar and institution and performs duties in a proactive, strategic manner.
•    Strong communication skills. Must be capable of handling difficult and sensitive situations.
•    Ability to manage multiple projects and deadlines simultaneously.
•    Exceptional follow-up and follow-through skills as well as ability to plan, organize and control large and small projects through to completion.
•    Strong organizational and time management skills with accuracy and attention to detail.
•    Possess a logical and questioning mindset, ability to analytically solve simply and complex problems.
•    Experience with an ERP system
•    Demonstrated commitment to inclusive and equitable organizational environments.  
•    Ability to work independently and contribute to a team environment.
•    Demonstrated proficiency in MS Office applications.
•    A bachelor’s degree from a regionally accredited institution of higher education or equivalent combination of education and experience. Full-time experience working in higher education preferred.

Application Process
Does this sound like a good fit? Click on the green “I’m interested” button and submit:
1.    A cover letter addressing the position qualifications and experience
2.    Current résumé or CV
3.    Salary requirements
4.    Contact information for three professional references.

Applications received by November 1, 2022, will receive first consideration. Queens will continue to accept applications until the position is filled.

About Queens University of Charlotte
Located in the heart of the nation’s second fastest growing metropolitan area, Queens University of Charlotte leverages the city’s diverse and thriving environment as an extended classroom. Nationally recognized for undergraduate programs in international and interdisciplinary education, Queens blends the best of liberal arts learning with professional preparation and community engagement. Focused on supporting success for diverse learners, faculty build close and collaborative relationships with students and help them build intentional and individualized roadmaps for flourishing at Queens and beyond. At the graduate program level, the University offers innovative educational experiences that help learners advance professionally and retool for new opportunities. Our environs afford faculty myriad opportunities to advance their own professional growth and teaching and research interests by collaborating with vibrant industry, non-profit, and community organization sectors.

Because of our history of innovation and our legacy of strong leadership, Queens is positioned to be among the new forerunners of American higher education. This is a defining moment for Queens. While other institutions are focused on sustaining and surviving, we are thinking much bigger.

Institutions that understand what is needed and are willing to reimagine what is possible can position themselves to thrive and strengthen their market position after the pandemic with innovative approaches that are deeply connected to the world and its greatest challenges.

By 2030, Queens aspires to become the leading, private, national university of Charlotte with deep, meaningful, and reciprocal connections to the needs of our local community and economy; inventive and multidisciplinary academic programs that are connected to the world’s most pressing challenges and biggest areas of opportunity; a fully connected, integrated, and innovative set of experiences that support holistic wellness and wellbeing; a culture of continuous improvement and investment that enables faculty and staff to flourish and achieve their full potential; and a comprehensive approach to diversity, equity, and inclusion that begins on campus and radiates throughout the community.

Queens University of Charlotte is an equal opportunity employer and is firmly committed to supporting and celebrating all forms of diversity. Queens does not discriminate on the basis of race, color, gender, sex (including pregnancy, childbirth and conditions related to pregnancy or childbirth), sexual orientation, gender identity or expression, religion, age, national origin, disability, political beliefs, veteran status, genetic information or any characteristic protected by law in the administration of its educational and admissions policies, scholarship and loan programs, athletic programs, employment and hiring policies, or other University-administered programs.

Any individual with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Queens' job search/selection process should contact the Director of Human Resources at 704.337.2222.

Benefits

Queens offers comprehensive benefits to eligible employees, including: medical, dental and vision insurance, domestic partner benefits, defined contribution (matching) and supplemental 403(b) retirement plans, vacation and generous paid holidays, tuition remission and tuition exchange, Queens- paid life insurance, supplemental life insurance, dependent life insurance, accidental death and dismemberment insurance, flexible spending accounts (medical, dependent care, Health Savings Account), sick leave and long-term disability leave, paid parental leave, FMLA leave when eligible, reduced cost meals at Morrison Dining Hall, employee assistance program (EAP), free access to the Levine Center, wellness programs. In addition, employees may choose benefits such as pet insurance, critical care insurance and legal assistance.

Physical Requirements (with or without reasonable accommodation) require ability to
•    Remain in a stationary position, most of the time.
•    Exchange accurate information with students, faculty and staff, frequently.
•    Read reports, create presentations, use a computer system, most of the time 
•    Communicate with students, faculty and staff, most of the time. 
•    Write, type, and use the computer, telephone, copier, and other office equipment systems, most of the time. 
•    Move about inside the workspace to access resources and office equipment, and attend meetings across campus, regularly. 
•    Exert moderate force to move objects, occasionally. 
•    Think critically, concentrate on the task at hand, and respond quickly to changes in conditions, most of the time.

Work Conditions 

•    Must be able to work in an open-office environment while having contact with students, faculty, staff, service providers and vendors on any given day. 
•    Work has deadlines, multiple interruptions, high volume and can be stressful. 
•    New employees must be fully vaccinated when they first report to work at Queens University of Charlotte. Queens’ COVID-19 response is found here: queens.edu/royalreturn

Nothing in this job description restricts the university’s right to assign or reassign duties and responsibilities to this job at any time; this description reflects the university’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned; this job description is subject to change at any time.