Training Center Manager

  • Full-time

Company Description

Franco Pinto is an IT solution integrator company in Sudan operating in the fields of IT Security and infrastructure. and we are also a fast-growing Value Added Distributor in the IT and Telecom portfolio. We represent the many of world's most trusted brands. such as Cisco, D-Link, Kaspersky, Huawei, Fortinet, VMware, Sophos.

We are 40+ employees and operate in Khartoum, Dubai, and Rwanda.

We deliver the best solution with a combination of technical knowledge, genuine passion, and problem-solving skills. This enables us in providing the best innovative IT solution to our clients. We have expertise in pre-sales, installation, and post-implementation with 24/7 technical support. as well as the channel distribution team. And professional IT training center.

Job Description

  • Oversees the daily operations and activities
  • Evaluates the workflow processes and customer service levels to make changes and adjustments as needed to maintain efficient student satisfaction
  • Supervises and develops the staff, facilitating professional opportunities to improve individual capability and managing performance against job accountabilities, department goals, and established policies and procedures
  • Recruit, review, and evaluate credentials of prospective employees and make recommendations for employment.
  • Maintains a desirable, attractive and safe environment. Ensures facilities are well maintained.
  • Establish a rapport with educational institutions, community agencies, and industry to achieve the center's goals and objectives.
  • Participates in the development of new programs or activities which affect the future of the Center, and makes recommendations to CEO and VP.
  • Plan, host, and implement fairs, and other related gatherings and events throughout the year

Qualifications

  • Bachelor's degree or equivalent education and work experience required
  • Excellent leadership skills, fostering a customer service oriented culture