Training Center Manager
- Full-time
Company Description
Franco Pinto is an IT solution integrator company in Sudan operating in the fields of IT Security and infrastructure. and we are also a fast-growing Value Added Distributor in the IT and Telecom portfolio. We represent the many of world's most trusted brands. such as Cisco, D-Link, Kaspersky, Huawei, Fortinet, VMware, Sophos.
We are 40+ employees and operate in Khartoum, Dubai, and Rwanda.
We deliver the best solution with a combination of technical knowledge, genuine passion, and problem-solving skills. This enables us in providing the best innovative IT solution to our clients. We have expertise in pre-sales, installation, and post-implementation with 24/7 technical support. as well as the channel distribution team. And professional IT training center.
Job Description
- Oversees the daily operations and activities
- Evaluates the workflow processes and customer service levels to make changes and adjustments as needed to maintain efficient student satisfaction
- Supervises and develops the staff, facilitating professional opportunities to improve individual capability and managing performance against job accountabilities, department goals, and established policies and procedures
- Recruit, review, and evaluate credentials of prospective employees and make recommendations for employment.
- Maintains a desirable, attractive and safe environment. Ensures facilities are well maintained.
- Establish a rapport with educational institutions, community agencies, and industry to achieve the center's goals and objectives.
- Participates in the development of new programs or activities which affect the future of the Center, and makes recommendations to CEO and VP.
- Plan, host, and implement fairs, and other related gatherings and events throughout the year
Qualifications
- Bachelor's degree or equivalent education and work experience required
- Excellent leadership skills, fostering a customer service oriented culture