Position:                          Product Owner

Term:                              Full Time Permenannt

Location:                         Woodbridge, ON  (Remote/Hybrid)

Industry:                          eServices

The PO works with stakeholders across the organization to create, manage, and prioritize the product backlog. This necessitates knowledge of end users needs, domain knowledge of the space itself (e.g., BPM, CRM, Financial), and the longer term technology roadmap owned by IT.

The PO must break down backlog items – from large epics and features groups, to specific/granular user stories.  The ideal candidate will have a background in product management as well as customer relationship management.  A background in business analysis would also be beneficial. 

- High level and detailed requirements gathering
- Ability to story map and visually depict requirements
- Product roadmap management
- Gather customer satisfaction data and recommend changes for improvement
- Engage Business users to define priorities requiring the support of IT
- Research & analyze a broad range of products and services and industry trends
- Manage customer, internal stakeholder, and vendor expectations
- Manage/oversee vendor relationships, overseeing & managing RFP/RFI efforts as well as contract & pricing negotiations
- Foster open communication/transparency through the use of frequent & regular reporting 

- Must have training and/or direct experience with Agile Scrum, specifically the Product Owner position
- Strong knowledge and/or aptitude for market & product analysis, business analysis & requirements gathering
- Must be comfortable with a user centric design approach, driving requirements through use case modelling and storyboarding 
- Must be able to author/drive creation of Business Cases and product centric financial models 
- Must have experience with vendor management, procurement management, and contract negotiation
- Basic knowledge of enterprise architecture and IT governance
- Mid level to senior knowledge of Business Analysis standards/tools and methodologies
- Business Process Modelling experience an asset
- Ability to build effective relationships with a range of stakeholders and partners
- Excellent communication skills (written and verbal)
- Display a sense of ownership, and exhibit flexibility, resilience, and resourcefulness
- Relevant university degree/college diploma (or equal ) certification desirable