Snook is a design agency with real, human experiences at its heart. We’re passionate and talented people who share our expertise in: service design, interaction design, content design, user research, development, strategy and more.

We’ve designed user-centred services for government agencies including: Home Office Department for Education (DfE), NHS Digital and NHSX. 

We’ve also designed digital products and solutions for organisations including Lloyds, Cancer Research UK and Comic Relief.

• Location: Glasgow (with commutable distance to our studio in Glasgow City Centre) - This role will be predominantly Home Based.
• Contract: Permanent
• Salary: £28,000 - £34,000

Snook has gone through a rapid period of growth and we are looking to grow our capacity within our new business team. The NBD Manager’s role will be integral to the smooth and efficient running of the company’s new business development process and contribute to both our revenue and social targets.

The role sits within the NBD team and reports to the Head of NBD providing key elements of practical support towards the company’s new business strategy, in addition to providing support to the wider team with bid and proposal development.
 

We’re looking for an Bid Manager who can:

• Monitor and manage the flow of incoming new business opportunities to ensure that the information is scored, tracked, stored and shared across the business
• Manage the internal bidding processes, facilitating meetings, maintaining and tracking opportunities through the internal New Business Development (NBD) process, sourcing and creating bid content and scheduling pitch-prep sessions.
• Manage our knowledge-management activities which enhance future bidding activities, e.g. gathering of core bid content, organise the bid resource library of case studies and CVs and arranging post bid retros
• Liaise with our legal team to ensure all bids have been reviewed and contractually agreements are in line with process

We’d like to hear from you if you have any of these skills or experiences:

• 5+ years experience of new business development and/or fundraising
• Understanding and experience of knowledge management systems and processes
• Understanding of how to build budgets for competitive bidding
• Strong ability to multitask and prioritise across a diverse range of workstreams
• Comfortable working in a fast-paced environment
• Confident with technology and engaging at length with people remotely and sensitively
• Strong attention to detail
• Strong communication skills, written and verbal
• Able to hit the ground running

What we offer

• Generous holidays giving you 29.5 days holiday (including bank holidays), 4 of which are fixed to be taken at Christmas. Plus there are up to an additional 5 discretionary days for Christmas Closure
• A supportive maternity package
• Flexible working hours through discussion to support family friendly working and other commitments you may have
• A bike to work scheme
• A vibrant and supportive online and studio culture
• Access to Snook social clubs, and opportunity to run your own
• Membership to Headspace, the meditation app
• Annual team away-day and quarterly show and tells where we come together as a company, taking time out to learn, reflect, and eat snacks
• Weekly learning sessions plus an annual training budget
• Snook group pension plan
• We support you with a Snook buddy when you join to get you started

How to apply

1. Go to our listing and select ‘I’m interested’
2. Upload your CV
3. Add your cover letter - tell us why you think you’d be a good fit for the role and why you want to work for Snook

We’re recruiting continuously so please do apply as soon as possible. This vacancy will close as soon as the position is filled.

Any questions?

If you have any questions please get in touch with us at [email protected]

Remote interviews

Interviews can be held remotely if required. We can offer interview times that suit you including outside of work hours. If you have children, caring during or any other circumstances we’re happy to find an interview time that works for you.

Equity, Diversity and Inclusion 

We strive for diversity in our team. If we’re going to design services for the public we need to ensure our team is inclusive. Snook encourages applications from all backgrounds, abilities or impairments, communities and industries. We’re committed to having a team that is made up of diverse skills, experiences and abilities. Therefore we strongly encourage people from underrepresented groups to apply for this role.