Founded in 2001, Applerouth began in Atlanta as a local tutoring group and a labor of love.  We’ve since grown into a flourishing national organization with more than 200 tutors and offices in Atlanta, DC, New York, Los Angeles, Chicago, and Seattle.  Our students come to us from all over the world and span the gamut from those in pursuit of perfect SAT scores to those struggling to overcome severe learning differences.  While we’ve expanded our reach, we’ve retained our down-to-earth attitude and innovative approach to education.

We’ve built our business on the motto “Better Tutors. Better Results,” but this emphasis on the quality of our team extends beyond well beyond our tutors.  We are proud of the fact that our instructors, material creators, sales consultants, and service providers all outshine those of other companies in the industry. 

Applerouth Tutoring Services seeks an experienced receptionist from the hours of 9 to 5:30 EST with a regularly scheduled lunch break. The candidate will be responsible for handling all incoming telephone calls, processing billing twice a month, and performing administrative tasks as required for all members of the Applerouth team. As the front-line representative of Applerouth, the candidate must have a clear, pleasant speaking voice, the ability to write clear and concise emails, and a professional demeanor. The ideal candidate will have a strong work ethic, be resourceful and reliable, and have excellent organizational skills.  

Major Responsibilities:

• Reception coverage 9 to 5:30 PM daily (Monday through Friday)

• Welcome guests by greeting them in person or on the telephone

• Direct/Transfer clients to the appropriate party and take clear and accurate messages, as appropriate

• Send clients periodic service check in emails

• Check and distribute internal mail

• Maintain/update and distribute employee contact list 

• Prepare invoices and process billing twice monthly

• Send thank you cards to referring clients

• Send congratulatory gift cards to tutors and students who achieve a perfect score

• Create and merge accounts

• Add students to class and event rosters

• Assist Operations Department with coordinating company events 

• Prepare conference room for meetings and interviews

• Run various office errands including: depositing checks at the bank, going to the post office, or picking up a birthday cake

• Attend team meetings, companywide meetings and weekly check ins with management 

• Perform other clerical or administrative duties, as assigned

• Previous working experience as a receptionist or in a similar role.

• Proficient with Microsoft Office Suite and Google Suite 

• Excellent interpersonal, written and oral communication skills

• Excellent organizational and prioritization skills

• BS/BA required

• Full Time Position
• Salary + Benefits