Director, Client Go-to-Market and Sales Enablement

  • Full-time
  • Job Family Group: Sales and Business Development

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

The Director will be a member of Visa's United States (US) Client Delivery team and will be responsible for partnering with US stakeholders to bring Visa Business Solutions and Visa Direct products and solutions to market, driving adoption, and providing scaled support for client relationship managers.  The Director will work closely with key cross-functional stakeholders including product managers, client relationship managers, marketing, and communications functions.  In partnership with these teams, the Client Delivery Lead will ensure sales teams are setup for success and Visa delivers a consistent and seamless experience for our clients.  The position is based in either San Francisco or Foster City, California.

Essential Functions

  • Support product launch/scale execution to include sales collateral development, product presentations, messaging, client manager training and general Q&A

  • Serve as internal subject matter expert on covered product(s) as well as related business and operational processes 

  • Support sales planning, including product adoption targets and prioritization by client/market segments

  • Support development, tracking, and management of product sales pipeline process

  • Support on-behalf-of enablement for scaled client adoption

  • Ensure sales process, pricing, contracting, and support resources are aligned with leadership goals and client demand

  • Lead cross-functional efforts to troubleshoot, escalate, and resolve issues in a timely manner

  • Coordinate and manage client communications for new product launches and major feature enhancements.  Oversee client sales collateral development to include product briefings, product training, FAQs, talking points

  • Foster productive relationships at all levels within the team and across Visa

  • Minimal travel required

Qualifications

Basic Qualifications:

• 10 years of work experience with a Bachelors Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications:

• 12+ years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• Product management, development, or marketing; management consulting, or business operations equivalent experience
• Payments experience preferred
• Excellent written and verbal communication skills
• Manage high complexity, effectively manage time, and prioritize workload
• Ability to work with a sense of urgency and deliver under tight deadlines/timeframes
• Strategic thinker with superior analytical and problem solving skills
• Ability to handle multiple projects and synthesize data
• High proficiency in PowerPoint, Excel and Word required

Additional Information

Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law

Work Hours: Varies upon the needs of the department

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

 

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

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