Luckie is the marketing agency that combines data, media, technology, and creativity. We bring our clients closer to their customers so they can see what others don’t and spot new opportunities to achieve results that luck can’t explain.

We’re currently looking for an Engagement Supervisor (Account Supervisor) to service local and global clients. This person will partner with senior account leadership on overall account health and quality of work. He or she will establish and grow senior-level client relationships, especially as related to ongoing account planning, to ensure all opportunities and challenges are understood, solutions identified, and the account is being developed in a strategic and successful manner. 

Here’s what you’ll do:

• PROVIDE STRATEGIC AND MARKETING LEADERSHIP
  • Understand core client business strategy and uncover new ways to support and deliver that strategy through superior customer experience and enabling technologies.
  • Be a steward of the brand and digital strategies while following medical, regulatory, and legal (MRL) requirements.
  • Effectively leverage and work collaboratively with planning, data, and creative teams to profitably execute strategies and programs.
  • Help implement and interpret analysis to support strategies and programs.
  • Ensure tactical alignment with goals, objectives, and strategies in partnership with partner agencies (advertising, media, data, etc.)
  • Participate in and/or lead client presentations and dialogue as requested.
  • Help build trust, credibility, and client referrals to organically grow our business.
  • Identify opportunities uncovered during client conversations, analysis, and pattern recognition across the account.
  • Effectively work with remote teams and partner agencies to build annual plans, budgets, timelines, etc.
  • Function autonomously while managing up to manager, SBU leadership, and senior agency leadership.
  • Be proactively engaged in teamwork and a constructive work environment and culture.
     
• UTILIZE STRONG BUSINESS ACUMEN
  • Partner with project management counterparts to strategically manage complex digital engagements, deliver on time and on budget, and exceed client expectations.
  • Manage account profitability at or above margin targets.
  • Develop and meet accurate quarterly and annual revenue forecasts.
  • Contribute to new business initiatives as needed.
     
• BE AN AGENT OF PROGRESS AND GROWTH
  • Share industry trends, groundbreaking innovations with the team and utilize for clients.
  • Full commitment to learning the clients’ business, competitive landscape, and industry as a whole.
  • Contribute to organizational marketing efforts (blogs, social media, etc.).

Here’s what we’re looking for:

• 4-6 years of relevant experience in digital marketing including websites, banners, eCRM, and video required.
• College Degree in applicable field (marketing, communications, healthcare).
• Experience planning media and working with media partners.
• Ability to travel as needed and collaborate with remote teams.
• Consistently demonstrate active problem resolution.
• Ability to manage client budgets, billings, and forecasting with diligence and accuracy.
• Commitment to learning the healthcare industry.
• Ideal candidates will have both digital and healthcare or pharma experience.
• Strong interest in technology, innovation, and data is a plus.

Why you’ll love Luckie:

• Luckie people are smart and nice.
• We've been around for almost 70 years, and only getting better with age!
• We’re a forward-thinking, innovative organization that is continually looking for ways to invest in our people, practices, and technology.
• Our core values include curiosity, tenacity, and always doing the right thing.
• We offer competitive pay from freelance to full-time.
• Full-time team members have access to great benefits including medical, dental, vision, 401(k), generous paid time off (starting at 15 days per year), a flexible holiday / volunteer day, and 11 company-paid holidays. That's a minimum of 27 paid days off per calendar year!
• In-office perks include free snacks, happy hour, and a pet-friendly environment filled with fun, talented people.
• Plus ongoing training & career development opportunities. We love to promote from within!

Luckie is an EEO Employer and committed to creating an inclusive environment for all team members. All qualified applicants will be considered for employment.