Luckie is the marketing agency that combines data, media, technology, and creativity. We bring our clients closer to their customers so they can see what others don’t and spot new opportunities to achieve results that luck can’t explain.

Luckie is looking for an Engagement Supervisor (Account Supervisor) to partner with senior account leadership on overall account health and quality of work within our health business unit, servicing local and global pharmaceutical and healthcare clients across a broad spectrum of business. This person will establish and grow senior-level client relationships, especially as related to ongoing account planning, to ensure all opportunities and challenges are understood, solutions identified, and the account is being developed in a strategic and successful manner. 

Here’s what you’ll do:

PROVIDE STRATEGIC AND MARKETING LEADERSHIP

• Understand core client business strategy and uncover new ways to support and deliver that strategy through superior customer experience and enabling technologies
• Be a steward of brand and digital strategies while following medical, regulatory, and legal (MRL) requirements
• Effectively leverage and work collaboratively with planning, data, and creative teams to profitably execute strategies and programs
• Help implement and interpret analysis to support strategies and programs
• Ensure tactical alignment with goals, objectives and strategies in partnership with partner agencies (advertising, media, data, etc.)
• Participate in and/or lead client presentations and dialogue as requested
• Help build trust, credibility and client referrals to organically grow our business
• Identify opportunities uncovered during client conversations, analysis, and through pattern recognition across the account
• Effectively work with remote teams and partner agencies to build annual plans, budgets, timelines, etc
• Function autonomously while managing up to manager, SBU leadership, and senior agency leadership
• Be proactively engaged in teamwork and a constructive work environment and culture

UTILIZE STRONG BUSINESS ACUMEN

• Partner with project management counterparts to strategically manage complex digital engagements, deliver on time and on budget, and exceed client expectation
• Manage account profitability at or above margin targets
• Develop and meet accurate quarterly and annual revenue forecasts 
• Contribute to new business initiatives as needed

BE AN AGENT OF PROGRESS AND GROWTH

• Share industry trends, groundbreaking innovations with the team and utilize for clients
• Full commitment to learning the clients’ business, competitive landscape, and industry as a whole
• Contribute to organizational marketing efforts (blogs, social media, etc.)

Here’s what we’re looking for:

• 6+ years of relevant experience in digital marketing including digital development and deployment
• Prior experience in pharma or healthcare marketing on the direct to patient or provider side is preferred, but not required.Experience planning media and working with media partners
• Ability to travel as needed and collaborate with remote teams
• Consistently demonstrate active problem resolution
• Ability to manage client budgets, billings and forecasting with diligence and accuracy
• Commitment to learning the healthcare industry
• Strong interest in technology, innovation, and data is a plus.

Luckie is an EEO Employer and committed to creating an inclusive environment for all team members. All qualified applicants will be considered for employment.