Application Opening - Friday, January 14, 2022

**Interested applicants are encouraged to apply immediately as this recruitment may close at any time but no sooner than February 4, 2022.**

This temporary-exempt position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.

Compensation Range: $134,446 - 171,600

The San Francisco Department of Public Health is accepting applications for a temporary exempt (TEX) CalAIM Manager, San Francisco Health Network.

SFHN is the vertically integrated, public safety net delivery system for the City and County of SF.  SFHN clinical services include Zuckerberg San Francisco General Hospital (ZSFG), an acute care hospital providing emergency, inpatient, and trauma services as well as comprehensive ambulatory specialty and diagnostic services; Laguna Honda Hospital (LHH), a long term care facility; an Ambulatory Network that consists of 14 hospital-based and community-based primary care clinics, maternal child health services, and jail health services; and the SFHN Behavioral Health Services Department, an extensive network of community-based service settings.

POSITION DESCRIPTION:

CalAIM is a multi-year initiative by California’s Department of Health Services to improve the quality of life and health outcomes of the population by implementing delivery system, program, and payment reform across the Medi-Cal program. Under the direction of the SFHN Chief Medical Officer and with the Enhanced Care Management Medical Director, the CalAIM Manager will manage all aspects of the CalAIM initiative, develop strategies and work plans, supervise staff, research trends in relevant subject areas to inform and develop future plans, procure consultant services and develops contracts, scope, and budget for projects, and oversee cross-departmental collaboration critical to program implementation.

Under the direction of the SFHN Chief Medical Officer and with the ECM Medical Director, the Manager III will perform the following duties:

• Advises and consults with section and cross-departmental leadership; meets with appropriate staff to identify and resolve problems or conflicts; makes or recommends final decisions regarding policy, operations, and administrative procedures.
• Manages the project’s framework processes and methodologies involving departmental or cross-functional teams.
• Plans, coordinates and monitors scope, requirements, schedules, budgets, resources, tasks, risks, staff and deliverables.
• Supervises, train, assign and evaluate the activities of CalAIM staff
• Monitors the work of and coaches CalAIM Central Team and CalAIM providers to achieve deliverables.
• Monitors and evaluates the effectiveness and efficiency of the CalAIM service delivery system, organizational structure, staffing levels, financial systems, and other internal operations; identifies and recommends alternative approaches or improvements; implements revisions, adjustments and changes
• Works with DPH IT leadership and departmental leadership to select, implement, and refine appropriate electronic platforms for CalAIM billing and documentation
• Establishes and maintains liaison with federal, state, and local agencies, city departments, community-based organizations, and other Public Health and City departments.
• Maintains an awareness of state-level changes to the CalAIM program that require local implementation changes
• Represents SFHN’s CalAIM team in community-based presentations and events.

The 0931 CalAIM Manager performs other related duties as assigned and required.

1. Education: Possession of a baccalaureate degree from an accredited college or university, with major college coursework in Public Administration, Business, Social Work, Psychology, Marriage and Family Therapy, Emergency Management or a closely related field;

AND

1. Experience: Five (5) years of professional experience in an applicable, major functional area of which 3 years must include experience supervising professionals

Substitution: Possession of a Master’s degree in Public Administration, Business, Social Work, Psychology, Marriage and Family Therapy, Emergency Management or a closely related field or closely related field may substitute for one (1) year of the required experience.

NOTE: One (1) year of full-time employment is equivalent to 2,000 hours of qualifying work experience (based on a 40 hour work week). Any hours worked above 40 hours per week are not included in the calculation of full-time employment.

Applicants must meet the minimum qualification requirements by the final filing date unless otherwise noted.

DESIRED QUALIFICATIONS:

• Skilled at administering programs that include formulating strategies, creating cross-departmental collaboration; building teams; and creating strong supervisory frameworks.
• Functions with a high degree of autonomy.
• Excellent interpersonal and communication (verbal and written) skills.
• Experience in health systems quality improvement program implementation and using quantitative data to drive change.
• Basic knowledge of Medi-Cal programs and past initiatives focused on healthcare delivery system improvement
• Strong experience in grant/plan writing, management, dissemination, and reporting.
• Interest in working with underserved populations.

Testing: Departments will determine appropriate selection procedures for this position. Final candidate(s) will be invited to take the Management Test Battery (MTB). The exam results will be for departmental informational purposes only.

Confidentiality: All personal information will be kept confidential according to EEO guidelines.

Licensure/Certification/Registration: Valid licensure/certification/registration as a requirement to perform this job must be kept current throughout length of employment. Failure to demonstrate/show proof of possession of required valid licensure/certification/registration may result in dismissal and/or termination of employment.

Note on Electronic Health Record (EHR): The Department of Public Health (DPH) is implementing a unified Electronic Health Record (EHR) system and DPH employees must demonstrate competency in the use of the system that is appropriate for their classification as a condition of employment. Note on  

Personal Protective Equipment (PPE): Some positions in the Department of Public Health will require the use of personal protective equipment (PPE), including but not limited to gloves, gowns, eye and face protection, and face-fitting respirators. The requirement for the use of PPE may come on short or no notice. Facial hair or any condition that interferes with a face-fitting respirator’s seal (i.e. comes between the sealing surfaces of the respirator and the wearer’s bare skin) is not permitted when face-fitting respirators are worn, including during initial or periodic respirator fit-testing. Employees who choose not to shave and do not have either American Disabilities Act (ADA) or Equal Employment Opportunity (EEO) Accommodations do not have the right to alternate work assignments or the option of using a loose-fitting Powered Air Purifying Respirator (PAPR) in place of a Face Fitting Respirator.  

Medical Examination/Drug Testing:
Prior to appointment, at the Department's expense, applicants may be required to take a tuberculosis (TB) screening test, a medical examination and/or drug test.

Equity, Diversity, and Inclusion:
All employees are required to participate in the Department of Public Health's work in equity, diversity, and inclusion through:

• Commitment to providing first-class care and service to all members of the DPH service population, with heightened sensitivity and awareness to racial, ethnic, and culturally diverse members of the DPH’s workforce and patient populations.
• Desire and commitment to lead and participate in antiracism, racial justice, and equity work that impacts quality of patient care, and improvements in employee experiences; along with the commitment and fortitude to push and drive change in these areas.
• Desire to work with, relate to, serve, and support a diverse workforce and patient population.
• Commitment to health equity with a specific lens and focus on race, ethnicity, gender, sex, and sexuality.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be vaccinated against COVID-19 and, as of March 1, 2022, a COVID-19 Vaccine Booster as a condition of employment.  For details on how it is applicable to your employment, please click here.

Department of Human Resources: In line with the Official Public Health Order to slow the spread of COVID-19, "shelter-in-place" has been issued for all San Francisco residents that is expected to be in effect until further notice. As a result, the Department of Human Resources (DHR)'s office located at 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94013, is currently closed to the general public. If you have any questions, please feel free to email the Exam Analyst listed at the end of this job ad.

Other useful information:

• General Information concerning City and County of San Francisco Employment Policies and Procedures
• Conviction History
• Benefits Overview
• Disaster Service Workers
• Equal Employment Opportunity
• Information on requesting a reasonable ADA Accommodation
• Copies of Application Documents
• Right to Work

Exam Analyst
Beata Chapman
[email protected]
415-544-2912
/01148701

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be vaccinated against COVID-19 as a condition of employment.  For details on how it is applicable to your employment, please click here.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.