Application deadline extended to expand applicant pool.

• Application Opening - January 7, 2022
• Application Deadline - February 18, 2022
• Compensation Range for the 0941 Manager VI Classification
• Analyst Name:  Janina Villanueva, [email protected]

San Francisco Public Utilities Commission (SFPUC)

Headquartered in San Francisco, we have 2,300 employees working in seven counties with a combined annual operating budget of over $900 million.

Our Mission: To provide our customers with high quality, efficient, and reliable water, power, and wastewater services in a manner that values environmental and community interests and sustains the resources entrusted to our care.

Our Vision: We are an innovative utility leader, recognized for excellent results in service, safety, stewardship, and inclusiveness.

We are an award-winning and industry-leading utilities organization committed to our customers, community interests, and the environment. To learn more about our organization, please visit our website at https://www.sfpuc.org/.

We are proud of our infrastructure and programs, but most importantly, we value our highly qualified and dedicated workforce which ensures that this vision becomes a reality. As you explore career opportunities with us, download our career guide and learn about what you can expect during the hiring process.

About WWE Collection System Division 

The WWE CSD is a team of over 100 staff, working out of three operating bases, who make sure that the residents and business of San Francisco have safe, reliable, and efficient wastewater and stormwater utility service 24 hours a day, 365 days a year.  This team is responsible for the operation and maintenance of  one of the  largest and most complex combined wastewater and stormwater systems in the nation, collecting and conveying up to 70 MGD of dry weather wastewater flows and up to 600 MGD of combined stormwater and wastewater in wet weather.  CSD leads the City's flooding and wet weather response, acting as Incident Command to coordinate city wide operations and ensure public safety during storms. CSD's organizational units include Technical Services and Asset Management,  Operations,  and Industrial Pretreatment.  The diverse staff mix  include truck drivers, sewer service workers, engineers, technicians, GIS specialists, managers, and administrative analysts.  The culture of CSD is characterized by teamwork, collaboration, professionalism, and continuous improvement.  CSD is at the vanguard of SFPUC's infrastructure asset management efforts, adopting industry best practices in asset management to complete 15 miles per year of gravity sewer R&R, including increasing use of trenchless construction. Over one billion dollars in collection systems infrastructure reinvestment is planned the next decade, which promises to be a transformative one for CSD and SFPUC.

The Collection Systems Division Manager reports to the Assistant General Manager (AGM) of Wastewater Enterprise (WWE) and is responsible for leading a team of over 100 staff to maintain and operate the City of  San Francisco's combined sewer and storm water collection and conveyance system;  oversees a $30 million annual operating budget and over $100 million annual capital budget; strategic planning for O&M, asset management,  budgeting, personnel, emergency planning, regulatory compliance, and inter-departmental coordination activities. 

Essential functions:

1. Develops and implements division goals, objectives, policies, and priorities; determines service levels and resource allocation.
2. Monitors the work of and coaches subordinates to improve performance.
3. Directs the allocation of resources to achieve timely outcomes and measurable goals within budget; adjusts plans and programs to meet emerging or new programs, while continuing to address existing major departmental priorities.
4. Plans, organizes, directs, controls, and reviews the operation of major departmental functions and activities.
5. Monitors the efficiency and effectiveness of the departmental organization structure, staff assignments, service levels and administrative systems; identifies and analyzes opportunities for improvement; implements improvements.
6. Communicates regularly with executive-level management regarding the Division’s activities and coordination of efforts with other City departments in addressing the needs of the City; represents the Division and WWE before legislative boards, outside organizations, mayor's office staff, and the media.
7. Assesses and responds to community needs; provides consultation and advice to boards, committees, and representatives from federal, state, and local agencies.
8. Participates in budget development by providing detailed justification and persuasive arguments for proposals or initiatives. Implements and closely monitors operating and capital budget expenditures for a major area of responsibility typically including interdepartmental workorders and budgets across City departments
9. Performs other related duties as required.

EDUCATION:  Possession of a bachelor’s degree from an accredited college or university; AND

EXPERIENCE:  Six (6) years of management and supervisory experience in the operations and/or maintenance of a water or wastewater utility, including field operations of a wastewater collection or water distribution system

SUBSTITUTION: Additional experience as described above may be substituted for the required degree on a year-for-year basis.  One (1) year is equivalent to thirty (30) semester units/forty-five (45) quarter units.

 Desirable Qualifications:

• Experience managing teams responsible for the operation and maintenance of large and complex municipal utilities serving more than 100,000 population service area
• Experience working with multiple represented labor groups
• Experiencing developing and overseeing complex operating and capital budgets greater than $25 million
• Familiarity with and experience in implementing the AWWA/WEF 10 Attributes of Effectively Management Utilities

The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring.

Verification of Education and Experience: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. More information can be found at: https://sfdhr.org/information-about-hiring-process#verification

In line with the Official Public Health Order to slow the spread of COVID-19, “shelter-in-place” has been issued for all San Francisco residents that is expected to be in effect until further notice. As a result, Department of Human Resources (DHR)’s office (located at 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94103) is currently closed to the general public. If you have any questions, please feel free to email the Human Resources Analyst listed on this announcement.

Specific information regarding this recruitment process are listed below:

• Selection Procedures:  After application submission, candidates deemed qualified must complete all subsequent steps below to advance in this selection process. Qualified candidates will be sent notices via email for completion prior to the creation of the eligible list. Each notice will include the date by which responses must be received. Failure to complete these steps by the established deadlines will result in disqualification.
  1. Minimum Qualifications Supplemental Questionnaire (MQSQ) to determine qualifying education & experience; and
  2. Management Test Battery weighted at 40%; and
  3. Training & Experience Supplemental Questionnaire Exam weighted at 60%
• Eligible List duration resulting from this examination process will be six (6) months
• Certification Rule resulting from this examination will be Rule of the List
• Exam Type: Combined Entrance and Promotive

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Right to Work
• Copies of Application Documents
• Diversity Statement

All your information will be kept confidential according to EEO guidelines.

Carol Isen - Human Resources Director

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be vaccinated against COVID-19 as a condition of employment.  For details on how it is applicable to your employment, please click here.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.