ORGANIZATIONAL OVERVIEW:

The American College of Medical Genetics and Genomics (ACMG) is the only nationally recognized interdisciplinary professional membership organization that represents the interests of the entire medical genetics team including clinical geneticists, clinical laboratory geneticists, and genetic counselors. Together, the ACMG and its members engage in coordinated efforts to improve patient care, ensure optimal reimbursement for genetic service providers, establish standards of care and laboratory policy, and educate members about advances important to their practices.

ABOUT THE OPPORTUNITY:

This role will be a member of the administrative office staff and support to the ACMG and ACMG Foundation, staff and volunteers. This role will serve as the initial point of contact for ACMG/ACMG Foundation by answering and transferring calls to appropriate staff and welcoming guests. Daily tasks will include: maintaining the appearance of the front office, distributing mail and electronic faxes, assists with mailings, and staff events. The role will work closely with the Chief Operations Officer and interface with all staff and external vendors. The successful candidate must demonstrate the following key attributes: organization, attention to detail and accuracy, thoughtfulness, discretion, as well as an ability to manage multiple deadlines. This role will work in our headquarter office located in Bethesda, Maryland. Staff are currently working remotely but will transition to a hybrid (remote and in-office schedule) beginning January 2022.

ESSENTIAL FUNCTIONS:

• Serves as initial point of contact for ACMG/ACMG Foundation answering and transferring calls to appropriate staff.
• Greets and assists guests coming into the office.
• Takes ownership of the appearance and organization of reception area, storage closets, and LAN room.
• Serves as gatekeeper and screens unwanted cold calls on phone and in person.
• Address basic questions about the organization via phone and email.
• Monitors and forwards ACMG general e-mails to the appropriate staff member on a daily basis.
• Forwards general voicemail messages to the appropriate staff member on a daily basis.
• Opens and distributes all office incoming mail (USPS mail, packages and messenger services); signs for delivery and promptly notifies staff members of deliveries.
• Provides general ACMG/ACMGF administrative support as needed (correspondence, faxes, phone calls, research, filing, reporting, etc.).
• Assists Membership Department with assembly and mailing of membership packages as well as other projects.
• Assists Meetings Department and staff with preparation for and during on site meetings.
• Logs any checks in ledger daily and gives to accounting department representative.
• Assists with making minor revisions to the ACMG website.
• Maintains office staff contact list.
• Maintains conference room schedule
• Submits request for building maintenance and IT support.
• Monitors inventory of office/breakroom supplies, and orders supplies as necessary.

NBSTRN Project Support:

• Provides administrative support for the NBSTRN team
• Helps with annual planning for travel and related expenses including preparation, submission, and tracking
• Assists in preparing for virtual and/or in-person meetings (e.g. roster development, formatting materials, etc.)

COMPETENCIES

• Technical Capacity: advanced proficiency in Microsoft Word, Excel, Outlook, PowerPoint; working knowledge iMIS or association management software a plus
• Exceptional communication (oral and written) proficiency
• A proactive approach to problem-solving with strong decision-making skills.
• Attention to detail
• Personal effectiveness/credibility
• Thoroughness
• Flexibility

MINIMUM QUALIFICATIONS:

• B.A. or B.S., required
• 2-3 years of relevant administrative/clerical support experience required
• Experience answering multiple phone lines and using voicemail system
• Ability to handle a variety of callers and visitors of varying dispositions
• Ability to maintain productive and professional working relationships with team members, volunteers, and external partners
• Excellent attendance and punctuality a must

BENEFITS AND SALARY

The base salary for this non-exempt, full-time position will be in the range of $43,000 - $47,000 per year commensurate with the candidate’s skill and experience. ACMGF offers an excellent benefits package.

PHYSICAL REQUIREMENTS

This is a largely sedentary position that requires the ability to communicate information and ideas so others will understand. The selected candidate must be able to exchange accurate information in these situations with the ability to observe details at a close range (within a few feet of the observer) and lift small objects up to 20 lbs. across the office for various needs.

The American College of Medical Genetics & Genomics is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.