Solution Consultant (m/f/d)

  • Full-time

Company Description

SCAYLE is the B2B division of ABOUT YOU Holding SE and includes a three-part service portfolio: Commerce Technology, Online Marketing, and Retail Operations. The SCAYLE Commerce Engine provides brands and retailers with the components to scale their digital B2C business. Our customers include more than 140 online stores in 26 countries, including leading brands such as Manchester United, Deichmann, Fielmann, Tom Tailor, etc. SCAYLE employs 400 people across Europe.

As a Solution Consultant (m/f/d) you will be supporting the sales team with all technical and deeper functional questions. 

Job Description

  • Responsible for supporting the sales team with all technical and deeper functional questions 
  • Presenting the SCAYLE platform from an architectural as well as from a functional perspective
  • Leading pre-sales activities to support prospective clients in their decision to start a migration project towards SCAYLE
    • Running fit-gap analysis for technical and functional requirements and provide convincing, customer-specific answers for technical and functional questions
    • Drafting overall architecture, interfaces with other involved systems like CRM or ERP and outlining the migration strategy 
    • Discussing deep dive questions with prospective customers (tech and business teams, from operational- up to C-level)
  • Conception, implementation and presentation of demo shops and customized sample solutions (POCs)
  • Being an expert of SCAYLE functionality and technology
  • Transferring know how from product- and developer teams into reusable sales resources by simplifying complex processes into digestible information
  • Taking a solutions-oriented approach to problem-solving and delivering high quality work

Qualifications

  • 3+ years professional experience in technical consulting or management, having worked in roles like Business Analyst or Solution Architect with a proven track record of success
  • Relevant experience and understanding of E-Commerce and its requirements (ideally having worked with shop systems, or related systems like ERP, Web CMS, PIM, etc.)
  • Strong consulting, pre-sales and architectural skills
  • High tech affinity and a motivation towards knowledge building in the context of digital commerce
  • Strong practical software skills (irrespective if gained via formal education, self-taught or learnt "on the job")
  • Outstanding communication, analytical and interpersonal skills, ability to explain complex concepts to tech and business leadership
  • Understanding of business requirements and running project discovery phases (architectural planning, functional scoping and development requirements)
  • Excellent written and verbal skills in English (German is a plus)
  • Team player with high self-motivation and a pronounced hands-on and “can do” mentality
  • Willingness to travel (up to 30%) as job will be a flexible mix of office-onsite, remote-mobile and travel-to-client/events
  • Experience as a Trainer is a plus

Additional Information

  • Flexible working times 
  • 40% discount on our online shop 
  • Fresh fruits + drinks 
  • Language courses (German & English) 
  • Free sports courses & reduced price for gym membership 
  • Subsidized public transportation ticket 
  • Free choice of hardware and operating system (Mac, Windows, Linux) also for private usage 
  • Modern office in the city center of Hamburg 
  • International working environment and English as company language  
  • Agile work environment and cross-functional teams 
  • Dog-friendly office
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