Account Supervisor

  • Full-time

Company Description

We’re an independent marketing agency with big ambitions. We have offices in London, Seattle, Austin, and Singapore. Our clients are large corporations and ambitious start-ups. We provide them with structured campaigns that reach across geographies, scale massively, can be deployed systematically, and are measured relentlessly.

Metia has strategic services designed to support our clients in the areas of Insight, Content, and Demand. These services are based upon deep expertise, proven methodologies, and are enabled by unique tools and systems.

In the past two years we’ve delivered marketing campaigns into almost 90 countries and 40 languages.

Job Description

We’re ambitious and want like-minded people. This is a great opportunity for someone who wants to be part of a proactive and tenacious team, working for some of the biggest brands in the world.

The ideal candidate will be able to successfully plan and manage a wide array of projects, resources, and budgets while exceeding client expectations and driving new business opportunities. They will have a demonstrated track record of cross-group effectiveness, and an enthusiasm that will drive teams to successful results.

We are looking for someone who has the aptitude and ability to grow in this role. Because of that, we are open to considering candidates with fewer years of experience for the right fit in the role. In that case, a Senior Account Manager role will also be considered depending on experience.

What you will do
•    Act as the primary client contact across multiple client stakeholder groups
•    Manage multiple projects simultaneously and/or manage programmatic engagements with a high volume of short-cycle projects
•    Initiate new business opportunities with existing clients and lead those projects to completion
•    Lead estimating, scoping, and contract negotiation processes internally and with clients
•    Write high quality content/creative briefs for internal delivery teams
•    Oversee the day to day delivery of all project requirements, driving schedules and leading delivery outcomes
•    Monitor project budget burn and proactively make adjustments to stay within budget
•    Manage finances, including processing invoices and reporting on project profitability, with support and oversight where needed from Account Director
•    Focus on ensuring client happiness and bringing new ideas to help their business
 

 

Qualifications

Why you're awesome
•    5-7 years of agency experience
•    Ability to make smart, analytical business decisions despite constant ambiguity
•    An enthusiastic, can-do attitude
•    Bias for action and excellent attention to detail at high volume
•    Experience writing SOWs, negotiating costs, and initiating change orders
•    Experience with estimating project hours and costs, and budget management
•    Skilled at identifying, evaluating, and recommending process improvements
•    Experience with content development and an eye for design


Extra points if you have
•    Previous experience managing a team and/or mentoring junior team members
•    Previous experience working with large B2B companies
•    Excel expert or expert-in-training
•    A great sense of humor
 

Additional Information

Metia is an independent agency where the opportunities to take on more responsibility move as quickly as you can create them. If you relish change, enjoy new challenges and seek to excel at your profession, this is the environment for you.

Metia employees enjoy an exceptional benefits package. In addition to a competitive salary, our package includes four weeks of paid vacation (as well as paid holidays and personal days off), paid sick leave, 100% employer paid healthcare, 401(k) participation, training opportunities, and many more.