Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 58,000 staff across a network of more than 1000 independent companies in over 54 countries and operating more than 900 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing.

In 2021, Eurofins generated total revenues of EUR € 6.7 billion, and has been among the best performing stocks in Europe over the past 20 years.

The Laboratory Supervisor or Manager receives sufficient authority from, and is accountable to the President or appointed designate for the successful completion of assigned duties and responsibilities and has the authority to take action necessary to carry out the duties and responsibilities of this position and to identify the occurrence of departures from the quality system or from the procedures for performing tests and/or calibrations, so long as such action does not deviate from established company guidelines, is consistent with sound technical and business judgment, and follows the practices of the laboratory.

Overall Objectives and Responsibilities: 

• The Supervisor's primary responsibility is to ensure clients expectations are met by providing a high-quality sample analysis delivered in a timeline that exceeds market standards. This position will provide solutions to the technical needs of our clients while achieving or exceeding Sales, Profitability, Quality and Turnaround Time goals.
• Continually strive to improve the quality of work we provide to our clients through method development, verification and modification of new and or existing methods;
• Oversee timely and accurate analysis of samples to meet customer commitments.  This includes, but is not limited to, sample preparation for sample analysis, data review and reduction, and providing data interpretations and opinion.
• Oversee daily lab operations including:   employee leadership, process control, continues quality improvement, innovation through information technology. Ensure all regulatory procedures pertaining to sample testing are followed correctly.
• Responsible for the supervision, organization, and coordination of all technical activities of personnel within the principles of sound scientific endeavors, business economy, and the professional development of subordinate employees.
• Manage the technical conduct, quality control, and related record keeping of all analytical evaluations performed.
• Provide the necessary planning, organization, direction, and control to meet the goals of the company.
• Understand and follow Quality System documents relevant to responsibilities, e.g., Quality Manual, SOPs, Methods, and Local Policies.
• Adhere to appropriate quality measures, which meet or exceed the standards set by government regulatory, and company requirements.
• Follow all company guidelines and procedures relevant to assigned duties.
• Adhere to all pertinent health, safety, and environmental regulations.
• Establish and maintain professional business relationships with clients, industry officials, and peers.
• Assist in the generation of marketing strategies.  Create and review literature for marketing new methods and instrument capabilities to clients.
• Responsible for the operational success of the laboratory, which includes, but is not limited to budgeting, making decisions on capital expenses, attending to major client needs, revenue & profit growth, and cost control. 
• Represent the laboratory in technical meetings.
• Participate with the Sales/Marketing team in the preparation and quotation of major technical studies.
• Ensure that the laboratory expenses are on track with the annual budget.
• Approve laboratory expenses and control the costs of the laboratory within established company guidelines.
• Analyze monthly Key Performance Indicators (turnaround time, productivity, etc.).
• Verify that company employment policies and procedures are followed correctly.
• Perform annual performance reviews for direct reporting personnel.  Coordinate and review annual reviews of other lab personnel.
• Handle employee relation issues as per company guidelines and with the support of Human Resources.
• Coordinate the interaction between the different laboratory departments.
• Other duties as assigned.

• Bachelor of Science Degree; M.Sc. or PhD an asset;

• Experience in leading a laboratory team;

• Experience writing, reviewing, and maintaining Standard Operating Procedures

• Experience investigating complaints and deviations and taking corrective and preventative actions as necessary

• Strong Understanding of GMP/GPP/GLP and/or ISO standards

• Familiar with Health Canada Regulations

• Experience in conducting and responding to audits (internal and external)

• Experience in method validation and equipment qualification and calibration

• Experience in assessing analytical testing results

• Excellent written and oral communication skills in order to prepare reports, write standard operating procedures and maintain communications with Health Canada - an extremely high level of English (spoken and written) will be required

• Ability to handle different types of samples such as food, cannabis, pharmaceuticals including narcotics, etc.

• Excellent organizational skills and attention to detail

• Demonstrated ability to work independently and collaborate in a team-based environment

• Ability to multitask and remain calm under pressure

• High level of professionalism.

WORKING CONDITIONS

• This position is working in an office environment within the lab where sitting is required for greater than 20% of the time.  Moderate lifting requirements of no more than 20 lbs.

• Off-site travel and off-hours work may be required to achieve departmental objectives, as well as working periodic weekends and/or evenings.

** Please note: this posting is for ongoing hiring for future open positions. Candidates will be contacted as open roles become available. Thank you! **