Support Associate (Full Time)

  • Full-time
  • Department: Support

Job Description

Are you a team player with great communication skills and experience in a customer-facing or logistics role? If you answer yes, we’d love to chat!

We are looking for full-time Support Associates to join our Support team in Bratislava!

What you'll be doing:

  • Processing incoming live chats from our customers, venues and courier partners
  • Developing our support function together with the support team as well as other teams within Wolt
  • Ensuring that the delivery operations run smoothly, providing support for our restaurant and retail partners

Qualifications

  • You are customer-obsessed and team-oriented
  • You have great communication skills with a personal touch
  • You have a can-do attitude towards challenges
  • You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
  • You already have some experience in a customer-facing role, and you are passionate about service
  • This is a shift work position. You can work mornings, evenings and weekends - We are available to our clients seven days a week from 7:00 am to 1:00 am. 
  • You are fluent in Slovak language and you have professional working proficiency in English (minimum B2)

 

What do we offer

  • Multisport card
  • Wolt credits cashback benefit
  • Snacks and drinks at the office
  • Possible home office after 2 weeks of training in our office in Bratislava
  • Opportunity to grow both personally and professionally within our team
  • Employee assistance program
  • Team building events

For a full-time Support Associate, the basic (fixed) wage component is 1,200€ brutto / month. 

Additional rise after a 3-month trial period.

Additional Information

If you are excited about being part of our young and ambitious team, click below to apply and get the conversation going! 💙

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