IKEA Supply is part of IKEA Range & Supply and is responsible for securing that the product offer is produced and delivered to our customers. We lead the supply agenda across many functions and work together with all business areas, different business units, but also retail markets to secure customer availability in all markets and sales channels at lowest total cost. 

Supply Chain Development is going into the next phase of a great journey. By gathering the end-to-end supply chain development agenda into one organisation, embedding process and the development and management of digital solutions into the business, we create the best preconditions for meeting the future with the right competences and business capabilities. By this we will also create the preconditions to a world class supply chain that enable IKEA to efficiently respond to the ever-changing customer needs.

The SCD function includes five areas; Sourcing, Design & Planning, Execution, Intralogistics & Market logistics. Additionally SCD has three assignments to lead and keep together the overarching development in the field of Technology in Supply, Packaging & Identification for total IKEA and the Development Networks to lead collaborative innovation approach around Logistics and Fulfilment. Three support functions will be key to support the whole organization: BN & Portfolio mgmt., Communication and People & Culture. Our mission is to design & secure the preconditions for a world class supply chain, run and improve everyday solutions, keep together and optimize the development and innovation agenda.

We are looking for a Business Analyst to the Customs team within Supply Chain Development Execution

Do you easily build relations and trust with people?

Do you dare to dig deeper and ask those difficult questions to really come to the core?

Do you have good communication skills in English, both verbally and in writing?

Can you be the bridge between business and technology?

Are you passionate about developing our ability to grow IKEA?

If this is “you”, then continue read and reflect in your application how you, with your experience, knowledge and capabilities will contribute as a Business Analyst in the Customs team. We’re looking forward to your application!

The assignment

You will be part of the Customs team within Supply Chain Development Execution, which today consists of 15 co-workers. Today’s solutions are a mix of home built and standard solutions. Many of current solutions will be replaced by a standard solution through global customs platform projects.

Customs is a dynamic area with high business impact. IKEA must be compliant with legal restrictions and regulations for goods to flow smoothly across borders keeping our customers all around the world happy.

Customs domain is undertaking a major transformation journey by implementation of a standard solution globally. The transformation journey will take several years to complete.

Customs team within Execution plays an important role for making this happen. They are experts in the systems connected to customs and work with developing new solutions as well as securing the running business.

You will be one of the core competences within Solution Management working close together with Solution Owners, Solution Architects, Test Lead and business stakeholders developing the business solutions.

As Business Analyst will you mainly be:

Responsible for clarifying business needs, requirement management and solution evaluation

Identify potential improvements: to elicit, analyze, challenge, and document all business needs

Setup a business analysis approach and plan, to support the selected business development activities (initiatives and releases)

Identify the business consequences and risks with solution alternatives for process, organization, tools and information

Assure quality and traceability of stakeholder needs and business requirements, and support the evaluation of solution alternatives

Communicate, clarify and safeguard evolving business needs along a project or solution life cycle

Support high level solution design, validation and configuration management

Clarify business needs during definition and validation of high level & low level design in cooperation with architects and developers

Review test plans and test cases to ensure compliance to the requirement, support the planning and execution of testing activities

Support deployment and running operations

Responsible for securing and handing over requirement related artefacts to development and line organization

Consulted in the creation of solution documentation and in the creation of the ‘learning offer’ for the solution

Support business benefit realization through continuous improvement of solutions and their usage
 

Good knowledge of the relevant business context, IKEA strategies, processes and dependencies

Extensive knowledge and experience in business analysis and modelling, requirement management and processes

Basic knowledge of configuration management and validation, including test methods and tools

Understanding of different delivery methods and software lifecycle management

Understanding of IKEA application landscape and the technology & architectural aspects of the solutions as well as implemented functionality

Up to date with market trends and best practice within Business Analysis

Ability to address challenges creatively and pragmatically, working with the big picture and in the small details

Analytical ability to elicit, find patterns and identify opportunities in a structured manner

Excellent listening skills, able to communicate complex scenarios in a structured and comprehensive way

Ability to lead with a business mind-set, interact and communicate with stakeholders confidently and determine what is relevant

Ability to plan and facilitate workshops and activities

Fluent in English, both spoken and written

Does this sound like your next challenge?

We look forward to receive your application in English. We will be interviewing continuously, which means that we may close the application process earlier than stated if we find the right candidate. This position is based in Älmhult and will require some travelling.

If interested please register your applicaiton no later than the 19th of May.

Älmhult is an inspirational working environment, based on creativity and innovation, which gives you the opportunity to work and interact with people from all around the world. Älmhult has excellent commuting possibilities with hourly trains to Malmö, Lund and Växjö, and an IKEA shuttle bus run back and forth to Helsingborg two times a day.

For more information about the position, please contact Development Manager for Customs, Susanne Palm at [email protected] or +46 706-999119. For questions regarding the recruitment process, please contact recruitment specialist Jonas Levin +46 728-865384.

We look forward to receive your application!