Client Delivery Manager [017283]

  • Full-time

Company Description

We are Playtech, market leaders in the gambling and financial trading industries.

Leaders in next generation technology and content; regulated markets and responsible gambling.

Pioneers of Omni-channel gambling offering seamless, anytime, anywhere gameplay; of the ultimate gaming experience; and the best-performing content.

Innovators in games design; software and services; and data-driven optimisation.

We deliver the complete solution and game changing results for the world’s biggest brands.

One-stop Shop for Gaming Operators.

Playtech is the world's largest online gaming software supplier traded on the London Stock Exchange Main Market, offering cutting-edge, value added solutions to the industry's leading operators. Since Playtech's inception in 1999, its approach has been centred on the continual development of best-of-breed gaming products and content, and its success built upon strong partnerships with our licensees.

Job Description

Responsibilities:

• Create, maintain and control the client’s schedule and dashboard across all teams
• Analyze and handle all issues and change requests for timely delivery of the client scheduled release.
• Proactively identify risks and issues to the quality of the product
• Drive external dependencies and their schedule
• Oversee and execute on that process/plan 
• Shepherd your customers through the Release process, being mindful of all requirements
• Be the communication hub internally and externally
• Implement continuous improvement practices
• Report status as required

Qualifications

• Higher education in the field of IT 
• 3+ years of IT experience 
• Precise written and verbal communication English skills
• Strong cross team/group/organization collaboration skills
• Ability to foresee and analyzes risks, develop risk management plan and mitigate subsequent issues
• High powered analytical skills and the ability to understand concepts and situations that pass by many others
• Developer and/or Project Manager and/or Software tester background will help to gain team credibility

Will be a plus:

• Experience in Customer Support or relative

Additional Information

Project:

Playtech is the world’s largest online gaming software supplier traded on the London Stock Exchange Main Market, offering cutting-edge, value-added solutions to the industry’s leading operators. Company’s business portfolio consists of the most prominent names in the business, including William Hill, Netplay, Betfred, Mansion, Bet365, etc.

Playtech develops unified software platforms and content for the online and land-based gaming industry, together with providing a range of ancillary services such as marketing, hosting and CRM services.

Behind the eminent success of Playtech’s products and services, there are around 3,000 employees with offices and development centers in 12 countries, the majority of whom are engaged in research and development of current and future gaming technologies.

If you are creative, “out of box thinker” and ambitious enough to make a difference in such a large scale international business, you are more than welcome to apply for one of our open positions at Playtech Kiev.

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