Technical Writer
- Full-time
- Location: Odesa
- Department: Analytics
Company Description
AUTODOC — is Europe’s leading online retailer for car spare parts. As the fastest-growing company in this sector, with sales growth of 67% in the financial year (from 415 million EUR in 2018 to around 615 million EUR in 2019; 2017 — EUR 254 million), AUTODOC is aiming to expand its position further. Now we are represented in 26 other European countries in addition to Germany.
AUTODOC pursues a strong customer focus on social media, through technical support in the respective national language and a demand-oriented product range currently comprising almost 2.5 million items from 545 brand manufacturers for 128 car brands.
Job Description
- Interacting with software and identifying information needs of software users
- Taking part in the organization of processes related to tech documentation creation & support (workflow, technical aspects, automation, standards etc.)
- Tech documentation creation and support (product & process documentation: system components & architecture description, API, dev/qa guidelines, specs, user journey schemes, user manuals etc.)
- Effectively communicating with programmers and customers, and extracting information from them in a professional and personable manner
Qualifications
- Ability to extract documentation related data from code/tasks description/specs/team members etc
- Understanding of SDLC
- Ability to create technical documentation from scratch
- Generating docs automatically (conditional/alternative sections, multilingual support etc.)
- Knowledge of such tools as Microsoft Word, FrameMaker, and RoboHelp, Wiki, Jira, Confluence
- Knowledge and experience in markup languages
- Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
Additional Information
We treat everyone from Autodoc team as a member of the family. That’s why we have created the best working conditions:
- Comfortable office in the city center
- Five-day workweek with flexible schedule (9.00 — 18.00 (± 1 hour schedule)
- Personal and professional development
- Paid sick leave and vacation (20 days / year) + days off
- Sports activities (yoga, football, basketball, karting, etc.)
- Participation in corporate events, individual birthday greetings
- Corporate library
- Attending lectures, trainings within the company
- Participation in the drawing of gifts at corporate events (AirPods, IPhone, trip abroad, etc.)