AR Solutions Engineer (m/f/d) DACH

  • Full-time

Company Description

TeamViewer is a leading global technology company that provides a connectivity platform to remotely access, control, manage, monitor, and repair devices of any kind – from laptops and mobile phones to industrial machines and robots. TeamViewer proactively shapes digital transformation and continuously innovates in the fields of Augmented Reality, Internet of Things or Artificial Intelligence. Since the company’s foundation in 2005, TeamViewer’s software has been installed on more than 2.2 billion devices around the world. The company is headquartered in Goppingen, Germany, and employs more than 1,000 people globally.

Job Description

  • Support our mid-market and enterprise sales teams, by providing technical assistance and advice to show our customers the path to digitization and to meet their requirements
  • Interact directly with customers and partners to cover all technical aspects when selling our solutions
  • Help with the analysis of customer processes and their implementation e.g. POCs
  • Interact with our Customer Success Managers and Project Engineers to handle complex sales projects
  • Pass on customer feedback and feature requests to our Product Management in order to continuously improve our solution
  • Show customers our solutions and support them in the implementation of innovative technologies from the TeamViewer solution portfolio
  • Present our software products as a technical expert, conduct training courses and offer direct support (on site or remote) if required
  • Represent TeamViewer at international events

Qualifications

  • A university degree in the field of computer science, business informatics, applied computer science or a comparable degree is an advantage
  • At least 3 years of professional experience in the areas of technical customer service or IT consulting in an international environment
  • Fluency in English, plus an additional language in Italian/ Spanish/ French
  • Experience in developing and creating process mockups
  • Understanding of processes, preferably from logistics
  • Knowledge in dealing with various operating systems: Windows, Linux and Android
  • Experience in project management
  • Ideally, you know the TeamViewer software and have already used it in a business related area
  • Willingness to work in matrix organizations with globally networking teams
  • The ability to bring the value of our solutions closer to our customers
  • Happy to travel to visit (existing and potential) customers

Additional Information

  • “If I were CEO, I would…” Say what you’re thinking! We live an open-door policy through which our managing directors are always open to feedback and suggestions
  • Make yourself at home! We don’t have ties. In our relaxed office atmosphere, you can wear whatever you want and relax in our lounge areas
  • Of course, we offer you free fruit, non-alcoholic drinks and a varied sports program
  • Our colleagues come from over 60 countries and we celebrate diversity with internal language courses
  • Work and pleasure are close together at TeamViewer. Look forward to company celebrations, quarterly team events and other monthly events
Privacy Policy