About Wolt 

Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to home or to the office. Our local commerce platform makes it easy for customers to order whatever they need on one app, for merchants to make additional sales, and for couriers to make meaningful earnings flexibly. To enable this, Wolt develops a wide range of technologies from local commerce platform to retail software and financial solutions, as well as operates its own grocery stores under the brand Wolt Market. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 27 countries today, 23 of which are with the Wolt product and brand. 

So, why work at Wolt?

At Wolt, we’re about getting things done.
You’ll probably enjoy it here if you like taking ownership, developing yourself and being around friendly, humble and ambitious people.
We work hard to make cities into better places, and it’s pretty cool seeing us grow every week. If you’re passionate about building things that just… work, Wolt might be for you.

Our Commitment to Diversity, Equity & Inclusion

We want to have all sorts of people in our team – people like you and me, and people different from you and me. To be able to work with diverse teammates – when it comes to gender, age, ethnicity, life background, sexual orientation, political views, religion, or any other personal trait – we consciously aim to offer equal opportunity for everyone to work with us. This is because we believe diverse teams make the most thought-through decisions and build things in the most inclusive way.

Join us today to build Wolt together.

#LI-JH1

Are you an experienced service minded communicator who enjoys building strong relationships with key partners? Are you detail oriented and enjoy a diverse working week? If this sounds like you, then we’d love to chat!

Role background

Wolt is a Finnish technology company and we’re best known for our food delivery platform - you can read more about our story below. We launched in Serbia in early 2019, and have now grown to multiple cities with hundreds of restaurants using our platform. 

As, such we need a Restaurant Data Associate to support the onboarding and training of new restaurant partners and ensuring the best possible partnership. As time progresses and more restaurants are onboarded, the targets and duties of the role may develop - in the first instance, we’re just looking for someone that wants to get their teeth into this exciting project! For this role we are looking for both full-time and part-time associates. You can be located either in Belgrade or Novi Sad!

What you'll be doing

• Ensuring our portfolio of restaurants reach the highest Wolt service standards by conducting frequent quality and satisfaction checks
• Successfully onboarding venues onto the Wolt platform and ensuring optimal access at necessary times
• Managing of our restaurant liaisons by identifying, training and keeping them up to speed with any urgent cases
• Developing our restaurant liaisons and their business by using our collected user data
• Be responsible for our menu-platform always being up to date with the text and visuals that reflect the Wolt brand
• Share best practices amongst restaurant team

• High interest towards analytics
• University degree in business or a related field
• Excellent interpersonal skills - you will be working with a lot of different people
• Experience within account management, customer support or administration
• Structured, detailed and service-oriented
• Self-starter and a passion for food
• Fluent in Serbian & able to work in English

If you are excited about working in a high growth environment, taking ownership and being part of an extremely high performing team, we’d love to hear from you! 

We will be reviewing applications on an on-going basis, so send through your application ASAP :)