In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 47,000 staff across a network of more than 900 independent companies in over 50 countries and operating more than 800 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialized clinical diagnostics testing.
In 2019, Eurofins generated total revenues of EUR € 4.56 billion, and has been among the best performing stocks in Europe over the past 20 years.

Are you looking for the next step in your career? Here is an exciting opportunity to join Eurofins!

We are looking for a skilled IT Service Desk Engineer, who will act as the first point of contact for Managed Service customers. The primary objective of the role is to provide quick resolution. This will be achieved by troubleshooting, diagnosing and resolving issues at the first point of contact and/or escalating the error to one of our 2nd or 3rd line teams to investigate and resolve. Throughout the process, you will remain the single point of contact with the customer and maintaining ownership, while providing timely updates and ensuring the error is given the correct level of priority and attention.

You are able to work with all variants of MS Windows, MS Office (2010, 2016 and O365) and MS Teams. You have experience, within incident management (ITIL) and a keen interest in Windows server 2012 and 2016. You have successfully worked with SQL databases, application debugging, e.g. c# /.net.

Alongside your technical skills, it is imperative that you have excellent customer service skills, a pro-active and positive “can do” approach in your work. As well as the ability to articulate solutions clearly and confidently to Eurofins Internal end users. The role will require that you master English and Danish and it is an advantage if you speak other Nordic languages.
Finally, you will be contributing to build a winning team with your co-operative approach and positive attitude.

We offer a great opportunity to join a growing and dynamic organization where you will be able to take on rewarding challenges and further develop your skills.

Working hours:
It is a full time position with a 37 hour working week.

Workplace:
Ladelundvej 85, 6600 Vejen

Starting date:
As soon as possible

Further information:
For more information about the role, please contact Claus Holm, Service Desk & Operational Manager Nordic IT, [email protected]

To apply for the position, please upload your application, resume and qualifications by clicking on “Jeg er interesseret” no later than August 23rd. The selection process will start earlier so if you are interested in this role, please don’t hesitate to apply.
You can read more about Eurofins on www.eurofins.dk.

We are looking forward to welcomming our new colleague!

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 47,000 staff across a network of more than 900 independent companies in over 50 countries and operating more than 800 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing.

In 2019, Eurofins generated total revenues of EUR € 4.56 billion, and has been among the best performing stocks in Europe over the past 20 years.