Production Operations Team Lead [011387]

  • Full-time

Company Description

Playtech is the world’s largest online gaming software supplier traded on the London Stock Exchange Main Market, offering cutting-edge, value-added solutions to the industry’s leading operators. Company’s business portfolio consists of the most prominent names in the business, including William Hill, Netplay, Betfred, Mansion, Bet365, etc.

Playtech develops unified software platforms and content for the online and land-based gaming industry, together with providing a range of ancillary services such as marketing, hosting and CRM services. Leading gaming applications include casino, poker, bingo, sports betting, live gaming, casual and fixed odds games.

Behind the eminent success of Playtech’s products and services there are around 5000 employees with offices and development centers in 14 countries, the majority of whom are engaged in research and development of current and future gaming technologies.

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Job Description

Responsibilities:

  • Resolve most complex DevOps tasks.
  • Lead the team of Product Operations engineers.
  • Comprehensive audit of the existing service management processes and improvement planning.
  • Establish key operational performance indicators and plan.
  • Provide immediate respond for any alert.
  • Liaise with SL1/SL3, 3rd parties and internal stakeholders.
  • Provide regular reports to direct manager.

Qualifications

 

  • Bachelor’s Degree in Computer Science or Engineering.
  • 5+ years’ experience as DevOps engineer or SL3 support engineer, 1+ years’ of leading/management experience.
  • Strong understanding of ITIL framework. Hands-on experience of working with production with zero tolerance to any errors.
  • Strong experience in Unix, Docker, CM tools (Ansible, Puppet), CI/CD tools (Git, Jenkins), Cloud services (AWS, Google Cloud), Orchestration (Kubernetes, Nomad);
  • Experience in writing infrastructure as code (IaC) using Terraform;
  • Experience of working with monitoring systems (Grafana, Prometheus, Nagios/Sensu) and logging solutions (Elastic Stack, Splunk).
  • Excellent oral and written skills with the ability to interact with senior management, technical subject matter experts, and business customers are all essential in this role.
  • Ability to work on multiple initiatives and projects simultaneously.
  • Fluent English.

As a plus

  • Experience in support of web applications with micro services architecture. Akka cluster management and monitoring.
  • NoSQL database support (Couchbase), NGINX server management.
  • Programming skills in Python/Bash.
  • Experience working in a global, multilingual organization.

 

Additional Information

We offer:

• Professional growth
• Educational possibilities
• Competitive compensation
• Fully-equipped perfect office space located in the city center (“Palats Sportu” metro station)
• Warm and friendly attitude to every specialist
• Possibility to cooperate with a product company

If you are creative, “out of box thinker” and ambitious enough to make a difference in such a large scale International business, you are more than welcome to apply for one of our open positions at Playtech Kyiv. We’ll contact you if there’s a fit with one of our opportunities.

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