Spear is one of the world’s most respected providers of continuing education and support to dentists and their teams, helping them pursue and achieve great dentistry. Spear leads the way with an exceptional curriculum, inspired faculty and on-demand learning.

Spear Education is hiring an Event Coordinator. The person in this role will oversee execution of Cerec Accept program.

Event Logistics:

• Main contact for doctors/CEREC Specialists/Sirona personnel attending the Accept program
• Oversee logistics for all Accept programs. Including but not limited to preparing hotel reservations, ground transportation, check-in etc.
• Manage accept faculty including but not limited to: scheduling courses, working with accounting for payment of honorariums
• Collaborate with Spear event team to organize Accept events including but not limited to: creation of floor plans, mentor pairings, ACCEPT manuals
• Serve as primary point of contact for all attendees and troubleshoot problems as needed

Customer Service:

• Serve as main point of contact for Patterson Cerec Specialist
• Confer with Accept attendees by telephone, in person or via email to provide information about Accept program
• Keep records of customer interactions or transactions, recording details or inquiries, complaints, or comments, as well as actions taken when necessary
• Contact customers and Patterson Cerec Specialists to respond to inquiries regarding Accept program
• Follow up post Cerec purchase to schedule CL2 and ensure that customer is passed on to appropriate education advisor

Administrative:

• Collecting and distributing proper reimbursement materials for ACCEPT mentors for Sirona’s accounting department
• Consolidate reporting of the machine sales and CL2 registrations.
• Working with Sirona/Patterson to keep current sales audit for ACCEPT docs
• Assist with answering phone calls from ACCEPT attendees about the online portal.
• Construct weekly newsletters for Patterson to maintain buzz about the program.
• Ordering supplies as needed.
• Other duties as assigned

•  Bachelor’s degree or equivalent experience
  
• 1-3 year in a same or similar position (event planning, concierge etc)
• Must be willing to work weekends, as needed

All your information will be kept confidential according to EEO guidelines.