Field Support Representative
- Full-time
Company Description
GATR Technologies is a fast growing satellite communications company in Huntsville, Alabama, that designs, develops, and manufactures unique inflatable satellite antenna systems. For more information about GATR, visit our website at www.gatr.com.
Job Description
GATR Technologies has an immediate opening for a Field Support Representative with the following credentials and experience:
- Associates’s Degree in Business, Marketing, Engineering, or technical discipline and/or 5 years related experience
- SATCOM operator experience required
- Military experience preferred
- Networking experience preferred
Job Summary: Work as part of the Sales and Customer Support team to ensure Sales/Marketing/Support success in demonstrations and marketing GATR products by managing demonstration assets and coordination of shipping, troubleshooting, customer support, and internal technical assistance.
Qualifications
Duties and Responsibilities:
- Provide demo asset inventory/tracking/maintenance
- Provide demo system pre-deployment/post demo check-in
- Travel to assist in product demonstrations on-site to interested organizations to support Sales and Project Managers
- Provide customer support to assist with operational, equipment, and training needs when needed
- Assistance with Technical Support, on-call
- Support for training, engineering, test, and other internal groups.
- Other duties as assigned
Knowledge, Skills, and Abilities:
- Excellent written and verbal communications skills
- SATCOM knowledge required
- Excellent organization skills
- Ability to represent the company on site and present the product positively and with confidence during all aspects of implementation
- Ability to establish priorities, work independently, and proceed with objectives without supervision
- Work as part of a team to accomplish common goals
Special Requirements:
- Travel required (50% or more)
- Must be able to lift 50 pounds and stand for extended periods of time
- Must have the physical flexibility to kneel, squat, and bend
Additional Information
We look forward to learning more about you and encourage you to learn more about us at www.gatr.com. GATR offers competitive pay and excellent benefits plans. We are an Equal Opportunity Employer and assure you that all of your information will be kept confidential according to EEO guidelines.