Assistant Director of Residence Life & Housing

  • Full-time

Job Description

Summary: Under the supervision of the Associate Dean of Students for Residence Life & Housing, the Assistant Director of Residence Life & Housing is a full time, 12-month, live-in position that includes a University meal plan, furnished apartment with utilities, competitive salary, and benefits. This position is exempt from provisions of the Fair Labor Standards Act (FLSA) and is not eligible to earn overtime pay or compensatory time off for additional hours worked.

Essential Duties and Responsibilities include the following:
• Direct oversight of one functional area:
    o Student staff selection and training
    o Student staff education & development
    o Residence education
    o Living and Learning Communities
• Direct supervision of eight to 12 Resident Assistants within the residential communities encompassing approximately 850 residents.
• Adjudicates student judicial cases that originate in the residence halls in accordance with the Queens Honor Code.
• Makes every effort to create an environment in campus housing which contributes to the total learning and development of students.
• Assists the Resident Assistants in creating a community atmosphere in campus housing.
• Serves as part of a weekly on-call rotation with other professional staff members, to respond to after-hours calls and emergency situations.
• Provides support for academic initiatives and living/learning programs offered by Residence Life & Housing.
• Maintains a strong presence in campus housing by interacting and building relationships with residents, custodial supervisors, custodial staff, and student staff.
• Mediates roommate conflicts and makes appropriate assignment recommendations.

Non-Essential Duties
• Special projects and other duties may be assigned as needed

Qualifications

Experience, Knowledge and Skills Required
• A Master’s degree in Higher Education Administration, Student Personnel, Counseling or related field and full time or graduate residence life experience is required.
• Dedication to working with a team and creating results.
• Jenzabar platform knowledge, assignment, living/learning programs, and teaching experience, in addition to an exhibited commitment to student development and academic collaboration are highly preferred.
• Management background with student staff supervisory experience preferred.
• Exhibits a balance between customer service and student development.
• Ability to interact with a diverse population and maintain a positive attitude in time of crisis.
• Exceptionally strong communication skills (verbal, written, interpersonal, presentation) and ability to quickly establish and maintain strong rapport with a diverse student body as well as throughout the university and external community.
• Demonstrated commitment to student learning and development and experience developing and implementing innovative programming in support of same.
• Strong leadership skills and proven track record of consistently modeling positive behavior at all times.
• Ability to maintain confidential information in a professional manner.
• Demonstrated organization and planning skills; strong follow-up and follow-through skills to ensure completion of goals and objectives.
• Must be able to work in a fast-paced environment with demonstrated ability to effectively prioritize multiple competing tasks and demands.
• Able and willing to regularly work evenings and weekends to achieve objectives of the position.

Physical Requirements (with or without reasonable accommodation)
• Eye-Hand Coordination: Requires hand-eye coordination and manual dexterity sufficient to operate a computer keyboard, copier, calculator and other office equipment.
• Talking: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.
• Repetitive Motion: Movements frequently and regularly required using the wrists, hands, and/or fingers.
• Average Hearing: Able to hear average or normal conversations and receive ordinary information.
• Average Visual Abilities: Average, ordinary, visual acuity necessary including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Physical Strength: Will regularly be required to sit, use hands to finger, handle or feel objects, tools and controls reach with hands and arms. Must be able to stand, walk, stoop, kneel, or crouch. Must regularly lift and/or move up to 20 pounds, and occasionally lift and/or move up to 30 pounds.

Work Conditions
• Work in office environment, involving contact with faculty, staff, students, parents, service providers and vendors
• Work has deadlines, multiple interruptions, high volume and may be stressful at times
• Regular evening and/or weekend hours are required to accomplish objectives of the position.
• This position requires on-campus residence (furnished apartment with utilities and a University meal plan included)

This posting is in anticipation of a vacancy.



Additional Information

Benefits

Queens offers comprehensive benefits to eligible employees, including: medical, dental and vision insurance, domestic partner benefits, defined contribution supplemental retirement plans, vacation and paid holidays, tuition remission and tuition exchange, Queens-paid life insurance, supplemental life insurance, dependent life insurance, accidental death and dismemberment insurance, flexible spending accounts (medical, dependent care, Health Savings Account), sick leave and long-term disability leave, FMLA leave, reduced cost meals at Morrison Dining Hall, employee assistance program (EAP), wellness programs. In addition, employees may choose benefits such as pet insurance, critical care insurance and legal assistance.

About Queens

Queens University of Charlotte is a private, co-educational, Presbyterian-affiliated comprehensive university located in the heart of Myers Park in Charlotte, NC, and is consistently ranked in the top tier of Southern Regional Masters Universities. The university has over 2,200 undergraduate and graduate students in programs offered by the College of Arts and Sciences, the McColl School of Business, the James L. Knight School of Communication, the Wayland H. Cato Jr. School of Education, the Andrew Blair College of Health and the Presbyterian School of Nursing. Additional information about may be found at http://www.queens.edu.

Queens values campus diversity and demonstrates this in campus initiatives; we particularly encourage members of historically under-represented groups to apply. Only candidates who best match requirements of job will be contacted. The position will be removed from the website once an offer is extended and accepted, or when a sufficient candidate pool is identified. Due to limited staff resources, phone calls cannot be accepted or returned.

Queens University of Charlotte is an equal opportunity employer and is firmly committed to supporting and celebrating all forms of diversity. Queens does not discriminate on the basis of race, color, gender, sex (including pregnancy, child birth and conditions related to pregnancy or child birth), gender orientation, gender identity or expression, religion, age, national origin, disability, political beliefs, veteran status, genetic information or any characteristic protected by law in the administration of its educational and admissions policies, scholarship and loan programs, athletic programs, employment and hiring policies, or other university-administered programs. Any applicant for employment who needs any reasonable accommodation under the Americans with Disabilities Act should contact the Director of Human Resources at 704.337.2297.