Our client is a commercial leader in regenerative medicine, focused in the areas of bio-active wound healing and soft tissue regeneration. They are growing quickly and looking to fill this vital role. Currently, they have approximately 300+ employees in the US and offer an amazing benefit package.

To research and provide charitable assistance options to Apligraf patients.  This position will be working in the Charitable Assistance Program and the work hours are 9:30 a.m.  6:00 p.m .(Monday - Friday).

• Review high volume of Charitable Assistance Program (CAP) case requests and determine best suited charity program based on case details, patient assessments, and diagnosis indications.
• Continuous outreach to patients and provide education, support and direction in obtaining financial assistance for the Apligraf treatment.
• Develop professional and successful relationships with all customers, to include but not limited to: patients, health care professionals, internal staff, sales personnel, regional sales managers, and national accounts, non-profit organizations and other charity foundations.
• Gain knowledge of the resources available in specific regions, including alternative resources and they can best be utilized to support patient assistance.
• Research and document all potential assistance programs to include web searches, investigate hospital charity programs, as well as non- profit program criteria. 
• Effectively communicate case status updates and outcomes to patients, physician offices, wound care centers, out-patient hospitals.
• Other duties as assigned.

• BA/BS degree in Health Care Administration, Business, Economics.
• Minimum of 3 years’ of work experience in the health care industry.
• Previous experience with health care policies, prior authorizations, coding and coverage for Apligraf to include the reimbursement structures via Medicare guidelines, state administered plans, as well as all commercial payors
• Previous experience with Patient Assistance and Patient Advocacy Programs.
• Medical Device or biologics experience preferred.