Computer Technician

  • Full-time

Company Description

Symmetry IT provides Technical Support for Medium Business. We offer custom support solutions that are tailered to our clients. 

Job Description

Responsible for day-to-day desktop support of technology associated with the resort users, contractors, and remote employees. Daily duties include but are not limited to support, repair and implementation of IT hardware and software including liaison with third-party support providers and consultants.

Duties and Responsibilities:
-Respond to helpdesk inquires
-Basic Windows Active Directory management
-Maintenance of Windows and Mac OS systems
-Microsoft Office 365 support
-Google Workspace support
-Liaison for IP Phone/Switch support
-Assist third-party vendors in support of networking equipment, configuration and operations including firewall, routers, switches and servers
-Complete configuration, setup and support of laptops, desktops, tablets, smart phones, IP phones, printers, scanners and copiers. Includes restoration of devices impacted by virus and spyware intrusion.
-Assist third-party vendors to troubleshoot network and device performance issues.
-Administer and maintain end user accounts, permissions, training and access rights
-Maintain IT inventory and manage and procure assets (hardware and software) with supervisory approval
-Develop knowledge, acquire training and provide assistance in property systems
-Assist with meetings and video conferences
-Deploy computers, printers, switches, WAPs, and peripherals

Qualifications

 

-Strong work ethic
-Self-starter and capable of working unsupervised
-Detail oriented
-Professional in appearance and manner
-Good problem-solving and critical thinking skills
-Experience with managing PC’s, Networks, Telephones and peripheral devises
-Good Interpersonal skills
-Good verbal and written communication skills
-Team player able to work well with others
-Works well under pressure and can handle changing priorities and demands
-Available to work nights/weekends and holidays as demands of the business and position may require
-AA or relevant work experience of at least 3-5 years
-Desire to increase knowledge and grow with the company

Additional Information

This role will be scheduled several evenings and weekends.

You must pass the following:
-Background check
-Drug test.