Our client in the printing industry is looking for their Regional Technical Support Specialist (Production Print), to be based in Singapore.

• Support subsidiaries and customers on Production Print devices and related solutions, resolving their issues in a timely manner
• Be the liaison person for related escalations Troubleshoot, reproduce and help resolve issues raised by subsidiaries or distributors
• Provide technical consultations to regional subsidiaries and customers with regards to both hardware and software
• Conduct classroom training to subsidiaries or distributors on PP devices and solutions
• Work closely with cross-functional teams to meet project milestones and deadlines
• Any other duties as deemed fit by management

• Degree/Diploma in Engineering/Computing Science/Information Systems or related technical areas, with min. 4 years of working experience
• Working experience of Digital Production Printer hardware trouble shooting (Developing Unit, Drum unit, Transfer belt unit, Fusing unit, etc.)
• Experience of providing training to technical specialist
• In depth understanding of Production Printers, color management, and the various print technologies
• Working knowledge of Macintosh and Windows environments
• Experience of working on other printing industry such as inkjet, offset will be advantageous
• Familiarity with print related languages (Postscript, JDF) will be advantageous
• Familiarity with VDP technologies and solutions will be advantageous
• Good interpersonal and customer handling skills
• Strong analytical and problem solving ability
• Willing to travel

Note that only short-listed candidates will be notified. Thank you for your understanding.