WE ARE A HUMAN EXPERIENCE AGENCY.

What we do: We help brands get closer to their customers.

Brands today must build stronger customer intimacy in order to keep pace with their competitors. Customers desire human relationships with the brands they buy. They want real-time communications. They expect personalized experiences, mobile experiences, excellent customer service and greater satisfaction. They seek the authenticity that can only come from deep, thoughtful and very personal interactions. We help clients solve this problem by strengthening the human connections between a brand and its customers. Only by applying data-driven human insight to the customer journey can we leverage the right technology at the right time with a compelling, relevant story.

What we do well:

Today, almost 50% of the work we deliver is connected to business intelligence and data analytics. But to be where your customers are, we offer a wide range of marketing resources including Business Intelligence, Creative and Customer Experience, Search and Media, Technology, Relationship Marketing and Analytics and Optimization.

Some people often wonder how everything comes together in an advertising agency. What magic fairy is turning the knobs and pushing the buttons to transform concept into commercial and morph a brainstorming session into a banner ad? But you know better – because you ARE the magic fairy! Your official title? The Traffic Coordinator.

You maintain deadlines and stay on top of studio workflow to ensure all studio projects are completed by the assigned delivery date. You keep up with client print ad schedules and get materials to publications on time. But that’s not all!

Your elusive pixie dust power also enables you to:

• Manage Excel charts with insertion information while also routing each job for sign off to the appropriate departments.
• Collect ad specifications from all publications and organizing this information in a central location.
• Assign ad codes for all ads once media authorizations have been distributed.
• Prepare traffic instructions for all external print insertions.
• Maintain deadline lists, and keeping client charts up-to-date.
• Submit traffic and creative for resize process.
• Send creative proofs to publishers via electronic portals
• Ensure all studio projects are properly routed for sign off to the appropriate departments.
• Manage and coordinate studio projects, timelines, and creative deliverables.
• Review incoming project requests to ensure all required assets & information are provided, and project direction is clear.
• Update all job status information, tasks, and generate status reports.
• Coordinate multiple project deadlines with many moving parts spanning several touch points (print, multi-media, web, email, and social media).
• Communicate project statuses with internal Creative Project Managers.
• Review status of work, upcoming projects, team assignments, with Creative Project Managers on a weekly basis.

Think you’ve got the mojo to pull it off?

• 1-2 years of experience in similar role
• Thorough and accurate communication ability
• Ability to manage multiple projects with strong organizational skills
• Proficiency in Microsoft Office
• Bachelor’s degree in related field
• Experience working at an advertising agency is a plus!
  

A human experience agency runs on – you guessed it – humans. But not just any humans. Exceptional, smart, nice, curious humans who are hungry for answers and full of ideas.

A career at Luckie is not about having a typical background: It’s about the marketer/designer hybrid who loves crowdsourcing. And about the social media pro who brainstorms brand partnerships between meetings. And the creative who understands the power of big data.

The business of human engagement isn’t a cut-and-dried one, and our jack-of-all-trades employees are the people who prove it. It’s a good time to be at Luckie. Plus, there are doughnuts.

Think you’ve got something (or a lot of things) to bring to the table? Let’s talk.