SUN Automation Group, a worldwide corrugated industry leader providing superior products, parts and service that will increase operational efficiencies, reduce costs and improve box manufacturing quality.

The  foundation of SUN Automation Group is the approximately 125 people whose  contributions and teamwork make the Company one of the world’s preeminent  problem solvers for the corrugated box manufacturing industry. 

At SUN, our objective  is to provide our employees a stimulating work environment designed to  encourage creative thought and maximize productivity.  Since the Company established an ESOP (Employee Stock Ownership  Plan) in 2002, 100% of the Company’s stock is held in trust for employees as a  qualified retirement plan.  Therefore,  participants have a vested interest in the results of their work and the  Company’s performance and growth. 

This position will work as part of a team to provide professional support for end users of personal computers and their associated networks, hardware, and software. The Information Systems Administrator will be responsible for diagnosing and resolving technical computer problems and issues as well as utilizing knowledge of operating systems to test, debug, document and install programs to support operating systems.

Responsibilities:

• Evaluate and resolve network connectivity or communication systems issues.

• Develop and maintain documentation related to systems or workstations. Set up new user
  workstations. Provide user training as necessary.

• Utilize and maintain the helpdesk tracking software. Respond with urgency to IT assistance requests.

• Provide user support and customer service regarding data telecommunication network issues; assist in collecting, researching, and resolving user complaints.

• Stay current with system information, changes and updates.

• Maintain inventory of all equipment, software and software licenses.

• Perform ongoing day-to-day operations including maintaining system security, virus/malware software, monitoring usage statistics and system logs, backing up network data, and troubleshoot system-related problems as needed.

• Study software capabilities and operations to prepare system software installation; perform timely workstation/server hardware and software upgrades as required.

• Document system software changes and revisions to maintain historical records.

• Analyze system performance to optimize efficiency.

• Design, develop, implement, and maintain software solutions using SQL Server.

• Assess business requirements, develop functional specifications, and develop data related solutions.

• Write and maintain stored procedures, functions, or queries meant to assist the organization in accessing and analyzing business data.

• Develop standard and custom reports using SQL Server Reporting Services.

• Bachelor’s degree in Computer Science, Information Technology, or related discipline; experience in lieu of degree will be considered.

• Two years’ working experience in an IT related function required.

• Previous experience utilizing general networking principles and working with virtual environments.

• Proficiency in working in Active Directory, Exchange, and Microsoft Office applications

• Previous experience in SQL database, ERP systems, CAD packages, and applications/software programming is a plus.

• Strong organizational skills with high energy, enthusiasm and the ability to nurture numerous projects simultaneously

• Must be people and team-oriented. Must possess the ability to encourage team problem-solving and a willingness to accept ideas and suggestions from others

In addition to ESOP  participation and highly competitive compensation, SUN Automation Group  provides a comprehensive employee benefit plan to its full-time employees:

• Medical/Prescription Insurance with Health Savings Account
• Dental Insurance
• Vision Insurance
• Short-term and  Long-term Disability Insurance*
• Life Insurance*
• Accidental Death  & Dismemberment (AD&D) Insurance*
• Dependent Care Flexible Spending Account
• Tuition  Reimbursement
• Paid Time Off, including 11 paid holidays each year, illness & personal time,  and vacation pay. 
• 401(k) Plan
• Bonus Program
• Direct Deposit
• Credit Union
• Safety Shoe and Prescription  Safety Glasses Programs
• Seniority  Recognition Program
• Employee Assistance Program