Snow’s mission is to stop organizations overpaying for the software they use, today and tomorrow. We help organizations optimize software availability, compliance and cost savings through delivery of on premise and cloud-based Software Asset Management solutions. Today we are the largest and most successful dedicated developer of SAM solutions with staff all over the world in regional locations. To sustain our explosive growth, we are looking for the brightest, and most highly-skilled people who have their best work ahead of them. Now is the right time to join Snow.

As an IT Operations engineer, you will maintain day-to-day operations and documentation of Snows IT infrastructure. Work will include but not be limited to troubleshooting, administration and support. Environments consist of datacenters, SaaS, PaaS and cloud environments. You will assist the business in implementation of new solutions and help find the best way forward. You are expected to work with a proactive mentality and take personal responsibility for the quality, reliability and availability of the infrastructure.

In this role, you will partly work in projects and perform both implementations and evaluations which will require a level of experience in procurements and finding a solution that fits the requirements. You will also manage vendor agreements and SLAs.

Part of your responsibility will also be to assist support technicians to help them improve their skill levels. This is done both by direct training as with guides and KB articles.

• At least 3 years of experience from working with advanced technical server operations.
• Excellent troubleshooting skills regarding client and server technologies.
• Experience of delivering support for mixed IT environments and MS SQL based applications.
• Strong knowledge in Microsoft Windows Server operating system.
• It’s an advantage if you are familiar with O365, PowerShell, Azure, and Networking.
• Fluency in English, written and spoken is required. Swedish is a plus.

To be successful in this role we see that you are a peoples person who will appreciate the interaction with all our internal personnel both located in Sweden as globally. The mentality should be that no issue is too big or too small and everything can be solved. A wide interest in technology in all its forms and a willingness in learning new things is helpful.

The role will be part of a team where it is important to communicative and always work together. The goal will always be to have a result in which with the best possible outcome is aimed for, accepting help or offering help when needed. You are curious and continuously find ways of building improvement for you as a person but also for the team. In order to keep up with the rapid growth of the company you need to be flexible, solution oriented and not afraid of rolling up your sleeves.

This is a chance for you to accelerate your career and succeed in an environment where you will have the possibility to make a daily impact. Every day you will get to work alongside helpful and down-to-earth colleagues who are dedicated and ambitious. We fully recognize that it is our employees that make Snow a success and the global leader in the development and delivery of dedicated SAM solutions. If you are the right person for the role we will offer you exciting and developing assignments and you will get to be part of a fantastic journey within a dynamic high-growth business. 

We look forward to your application!