WE ARE A HUMAN EXPERIENCE AGENCY.

What we do: We help brands get closer to their customers.

Brands today must build stronger customer intimacy in order to keep pace with their competitors. Customers desire human relationships with the brands they buy. They want real-time communications. They expect personalized experiences, mobile experiences, excellent customer service and greater satisfaction. They seek the authenticity that can only come from deep, thoughtful and very personal interactions. We help clients solve this problem by strengthening the human connections between a brand and its customers. Only by applying data-driven human insight to the customer journey can we leverage the right technology at the right time with a compelling, relevant story.

The SWAT Coordinator is primarily responsible for ensuring that the creative needs of our client are delivered on time and meet quality standards as it relates to the Agency SWAT ad system. This includes:

· Maintaining complete status report with all projects assigned and providing updates to the client as needed

· Verifying that project information that has been provided is complete and working with the client to obtain missing or incomplete information

· Cataloging and referencing the most up to date copy of a creative execution

· Trafficking the job through the SWAT system

· Working with an agency studio designer to ensure on-time and accurate delivery of creative work and that brand standards are followed

· Communicating with the clients as required

· Proofing the SWAT creative against proofing standards

· Ensuring that print production standards are met

· Managing the approval process with the client

· Trafficking the final creative materials

• Associates, Bachelors or equivalent work experience

• Experience in a role that requires significant attention to detail, volume of projects, multiple competing priorities and autonomous work responsibility, in an office setting

• Strong communication skills, written and verbal required

A human experience agency that truly believes customers are people first. Plus, we believe employees are people first and treat them accordingly. We’re a close-knit group of talented humans who love nothing more than working together to produce work that we can all be proud of, that work for our clients and pick up a few awards along the way. We are insights-driven and use data to focus the message, not destroy it. You’ll never be bored here as we have one of the most diverse portfolios in the industry. We have pharma, tourism, energy, health, CPG, sports and financial clients who all need your best thinking. We have summer hours and a limited work from home policy. Plus, and this is usually the deciding factor for people, we have donuts and meat muffins on Friday.

 PARTIAL CLIENT LIST

Glaxo Smith Kline

Little Debbie Snacks

Drakes Cakes

Regions Bank

Schutt Sports

Benchmark Rehab Partners

Piedmont Hospital

Alabama Power

Gulf Power

Williamsburg, Virginia Tourism

Brown Forman Distillers