Coastal Urge is a retailer that sells top-quality apparel and accessories to outfit the coastal, outdoor lifestyle. Six locations merchandised with brands including Patagonia, The North Face, prAna, Mountain Hardware, Vineyard Vines, Southern Tide, Lilly Pulitzer, TOMS, L Space, Vitamin A and more serve customers in North and South Carolina. Mobile retail operations extend along the Eastern seaboard. At our Bald Head Island location there is an extensive standup paddleboard and bicycle sales and rental operation. The founders started the company in 2008 to cater to like-minded individuals who enjoy spending their days outdoors and want to outfit their lifestyles with premium clothing and equipment.

The Bald Head Island location is a flagship store filled with a unique and premium selection of apparel, paddleboards and beach cruisers.

As the Assistant Retail Sales Manager you are a key member of the retail store management team, leading a team of retail staff to deliver on business goals of sales and service. The Assistant Sales Manager spends most of their time as an active, visible leader, motivating, directing, and coaching the team.

THE JOB:

• Leverages tools, reports and insights to make appropriate business adaptations that result in increased sales and service.

• Acts as an active visible leader; motivating, directing and coaching hourly non-management staff

• Directs the execution of our core standards and overall visual direction to maximize sales.

• Builds agile, service-focused teams to deliver on the evolving expectations of our customers.

• Drives sales through all channels by maximizing selling behaviors. Capitalizes on all promotional events through successful event execution and staff excitement.

• Delivers inspirational experiences for our members and customers through effective execution of outdoor programs and outreach.

• Aligns with company direction and communicates critical company strategies and changes to teams as needed.

• Recognizes and rewards team members to strengthen engagement and foster teamwork.

• Provides dynamic and regular customer-focused feedback and engages in two-way dialogue.

• Recruits and develops diverse leaders from inside and outside the organization.

THE REQUIREMENTS:

• Minimum of 3+ years of successful retail supervisory experience

• Demonstrated dynamic leadership skills with the ability to lead, motivate and develop future leaders.

• Acts as an active visible leader; motivating, directing and coaching hourly non-management staff

• Proficiency in interpreting and using retail financial metrics to drive business goals.

• Demonstrated ability to set standards and hold team members accountable.

• Effective communication skills.

• Commitment to deliver an outstanding customer experience, every day, every customer.

• Excellent attention to detail

• Handles stress like recess

• Can keep a team motivated during long busy days

• Multitasking expert

• Enjoys talking to all types of people and chatting them up

• Non issue taking a high speed ferry to work every day and then a ten minute commute in an open air golf cart in all types of weather

• Can work weekends and all holidays

• Can lift 40lbs

• Able to work on a ladder

• A love for the outdoors, company oyster roasts and living an active coastal lifestyle

Find out more about us at www.coastalurge.com.  Great benefits including free equipment rentals, discounts on merchandise- all included with this position. When applying, please specify your wage expectation and why we should consider you for the position.