Operations Coordinator

  • Full-time

Company Description

Founded in 2001, Applerouth began in Atlanta as a local tutoring group and a labor of love.  We’ve since grown into a flourishing national organization with more than 200 tutors and offices in Atlanta, DC, New York, Los Angeles, and Seattle.  Our students come to us from all over the world and span the gamut from those in pursuit of perfect SAT scores to those struggling to overcome severe learning differences.  While we’ve expanded our reach, we’ve retained our down-to-earth attitude and innovative approach to education.

We’ve built our business on the motto “Better Tutors. Better Results,” but this emphasis on the quality of our team extends beyond well beyond our tutors.  We are proud of the fact that our instructors, material creators, sales consultants, and service providers all outshine those of other companies in the industry. 

Job Description

Applerouth Tutoring Services seeks a self-directed, organized and detail-oriented individual to support business development operations.  The Operations Coordinator will report to the Director of Operations and will be committed to ensuring that we have the resources and information required to produce first-class experiences for potential clients and partner schools. This individual will manage the internal calendar and coordinate communications between departments to ensure classes and events run smoothly. Responsibilities also include the training and scheduling of the proctors who staff our practice test events. This position is hybrid, based out of our headquarters in Atlanta and your home office.

  • Orient and schedule proctors for all practice test events
  • Act as primary Applerouth contact for  proctors
  • Coordinate and communicate cancellation of groups and events
  • Enter group schedules based on requests from Business Development or Marketing
  • Approve group and calendar event requests based on predetermined criteria.
  • Assist Inventory Manager by coordinating with Business Development on large, ongoing or unique material deals
  • Monitor and and ensure response to operations emails within 4 hours
  • Assign rooms to tutors for Applerouth public locations as needed
  • Maintain organization, cleanliness, and supply levels in breakroom, supply room, and janitorial closet at Applerouth main offices
  • Assist in ensuring facilities are properly stocked by report office and janitorial supply needs to Director of Operations for approval prior to ordering
  • Assist Director of Operations with department expense tracking and monthly reporting
  • Other data entry, including lead cards or rosters, as needs arise
  • Assist inventory manager with mock test preparation
  • Participate in projects and on-going initiatives as needed

 

 

 

Qualifications

 

 

  • Very strong organizational and project management skills

  • Strong written communication skills

  • The ability to manage and balance a variety of responsibilities

  • Experience in the tutoring or test prep industries a plus

  • Experience in managing and scheduling shift based work a plus

  • BS/BA required.

  • Ability to adapt quickly to changing policies and procedures
  • Proficient with Google Suite
  • Excellent interpersonal, written and oral communication skills
  • Ability to Lift 50 Lbs

 

 

 

 

Additional Information

 

Position Type: Full Time

Compensation: Salary

Location: Atlanta, GA

URL: www.applerouth.com

 

 

Why Work at Applerouth?

  • The Team. You’d be hard-pressed to find a more fun, creative, intelligent group of people. Office meetings may sometimes get nerdy (in a recent one, we may have debated whether it’s grammatically correct to say “myriad of opportunities” versus “myriad opportunities”), but we have a lot of fun. Trivia nights, company lunches, April Fools pranks, etc. abound.

  • Autonomy. We hire the best, and we empower them to do the most. If you’re hitting your goals and keeping your clients happy, you won’t find many micromanagers among us.

  • Growth potential. Our materials and tutoring methods are at the cutting edge of education, and our fantastic results and customer service have contributed to rapid growth year over year. Since we promote from within whenever possible, this translates into myriad opportunities for motivated employees.

Applicants will be considered for the position on the basis of their qualifications and ability to perform the job for which they are applying. Applerouth does not discriminate based on the basis of race, color, genetics, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or status as a special disabled or other veteran covered by the Vietnam Era Veterans Readjustment Act of 1974, as amended.