Customer Concierge (Receptionist)

  • Full-time

Company Description

Rodney Lee Brands owns and manages a family of professional companies in the landscape and green industry. Rodney Lee Brands is committed to crafting a unique experience for its customers through its family of brands.

Job Description

Part-time Position

As our Customer Concierge, you will be responsible for the first impression of Native Edge Landscape. This position will answer the phones for Native Edge Landscape. 

Some of your duties will include but not be limited to:

  • Sharing the duties of answering phones and processing new leads in NEL system.. 
  • Sharing the duties of answering phones for Rodney Lee Brands. 
  • Processing all inquiries via online sources for social medias, website chats, etc for all Rodney Lee Brands companies. 
  • Maintaining a tidy and neat office experience for customers & in-office meetings.
  • Picking up office supplies and other errands as needed.
  • Completing various tasks assigned daily.
  • Assisting with various projects as needed.
  • Watering office plants
  • Stocking office with materials (paper products, printing paper, etc.)

Benefits

  • Health, Vision, and Dental Available after 90 days
  • Free checking account from Frost
  • Personal & Sick Days
  • Vacation Days

Qualifications

  • Strong phone, email, and general communication skills
  • Good grammar, with strong written communication skills
  • Proficiency in English, bilingual is a plus
  • Organized and professional
  • Ability to multitask and document work while interacting with customers
  • Safely lift at least 40 lbs
  • Strong computer skills (Native Edge is a 100% Apple/Mac shop)
  • Friendly and outgoing
  • Able to manage tasks without supervision

Additional Information

All your information will be kept confidential according to EEO guidelines.