Stellar Industrial Supply, a top regional distributor of industrial supplies is seeking an On-Site Sales specialist to work with our customers in the South Puget Sound area (Tacoma to Seattle and surrounding area), delivering product, taking orders, and serving as a Stellar ambassador.  Successful candidates will have sales potential and the desire to move into an outside sales position.

Stellar Industrial Supply consults on over 35,000 MRO, metal working, 3M and safety products on complex applications ranging from aerospace, marine, food, and general manufacturing, machine and metal working shops, and commercial construction projects throughout the United States. For more information about Stellar Industrial, please visit www.StellarIndustrial.com. 

It is the responsibility of a Account Representative (ARR) to work as a responsible member of their branch team and sales department, to maximize sales and gross margin potential for the company, while observing the principals stated in Stellar’s Mission Statement and Vision as well as follow all of the customer’s on-site guidelines.

Essential Functions and Responsibilities

More specifically, it is the responsibility of the ARR to:

1) Proficiently and efficiently support and drive sales results on-site with a customer or via a managed inventory solution:

a. Immediately address the customer, and adeptly handle all inquiries and requests

b. Learn and understand how to use, when applicable, all Stellar inventory management solutions, including but not limited to:

   i. Supply Pro system and processes

   ii. Cribmaster system and processes

   iii. Hand Held Bin Management system (HHBM)

   iv. All other Stellar vendor managed inventory systems

c. Maintain and accurately track all Stellar managed inventory

d. Accurately enter quotes and orders using our ERP (Prophet 21) processes or working with customer service

e. Generate add on sales where appropriate, recognizing sales opportunities as you increase your customer and product knowledge

f. Research and manage the quote process for the account by utilizing branch and company resources where possible

g. Communicate with vendors directly when necessary, accurately record vendor commitments on price and delivery in P21

h. Communicate with Stellar Product Managers as needed to meet customer requirements

i. Engage in continual learning of Stellar products, processes and systems

2) Support and assist to implement Stellar vendor managed inventory programs at customer locations to enhance revenue generation:

a. Supports all Stellar inventory management solutions in their assigned territory

b. Inspects customer site and assists in determining solutions implementation process and timeline. Recommends any changes in layout to customer and/or Stellar associate as appropriate

c. Travels to Stellar solution customer locations to scan Stellar managed items for receipt by the P21 and appropriate inventory system. Manages min-max product quantity at customer location

d. Assists in identification and cross-referencing of product for managed inventory program

e. Creates crossover spreadsheets and requests or prints bar-code labels at a Branch Location for VMI implementations using the most current process

f. Maintains and updates all solutions equipment in branch and at customer site where applicable, such as scanners, label makers, etc.

g. Identifies unprofitable managed inventory that may not fit with current business model

h. Evaluates and recommends to Branch Manager potential profitability of managed inventory

i. Supplies reporting supporting managed inventory and other solutions as directed by the needs of the branch.

j. Builds customer relationships via exceptional levels of service to ensure customer satisfaction and retention

3) Follow all customer guidelines and procedures as it pertains to your position

a. Follow all on-site safety and emergency procedures

b. Stay current on all required training and certifications

• Minimum two years of relatable sales/customer care experience
• Ability to communicate in a clear and concise manner
• Ability to speak effectively before groups of customers
• Proficient in MS Office
• High school diploma or equivalent
• Valid driver’s license and satisfactory driving record

At Stellar Industrial Supply, we offer market competitive compensation, long term incentives, comprehensive benefits including medical, dental, disability, life insurance and 401k (including company match).

Thank you for considering Stellar Industrial Supply as an employer