The SPEAR Open Wide Foundation is a non-profit dental organization redefining humanitarian dentistry. Our mission is to make a significant, measureable and lasting impact on oral health in communities of need. By combining the efforts of of dental volunteers and industry leaders who have committed their time and support to improving oral health in developing countries, we strive to impact oral health in a positive and lasting way.

Together we:

·       Build permanent dental clinics, where none exsisted before, in cooperation with the communities they serve. This collaborative effort ensures joint investment of time and resources toward the long-term community benefits that permanent dental clinics with ongoing care provide.

·       Provide and facilitate turn-key dental outreach experiences where volunteers can mentor local professionals and students and enjoy the human connections with patients, family, staff and other volunteers. 

·       Give access to on-going mentoring, comprehensive educational materials and support to local oral health care providers, institutions & students.

Spear Open Wide Foundation is hiring an Operations Manager. The person in this role will be responsible for the management and execution of the day to day operations of the foundation. This person will also frequently work in a support role for foundation leadership, ambassadors, individual and groups of volunteers. The position is ideal for someone who is highly organized and self-motivated with a strong desire to make a difference!

ROLE SUMMARY

• Management and execution of the day-to-day operations of the foundation
•  Volunteer service and support, including coordination of dental volunteer trip paricipants in each stage: pre-trip preparation, travel logistics, post trip, feedback, appreciation packets, etc.
• Recruitment of new dental volunteers by answering questions and requests for information via phone/email
• Booth attendance at on-site dental seminars and annual meeting to provide information on dental volunteer opportunities to interested dentists and dental professionals.
• Support and collaborate with foundation leadership

DAY-TO-DAY RESPONSIBILITIES

• Outbound and inbound phone calls and email communications with current and new volunteers
• Updates to necessary team members and leadership
• Scheduling and facilitating on-line webinar meetings with volunteer for trip preparation
• Maintain current filing systems and upkeep print and digital records of all foundation dealings 
• Data entry and upkeep of  Customer Database and multiple spreadsheets for calendaring, statistics and reports
• Facilitate regular and in-kind donations to the foundation
• Social media and email marketing activities
• Provide excellent customer service to volunteers

YOU MUST HAVE

• Self-motivated
• A service-oriented, problem solving mindset
• Excellent time management and organizational skills
• Advanced knowledge of MS Excel and other MS Office applications
• Superior communication skills, including: face-to-face, telephone and written correspondance
• Innovative, cultivative, and growth-oriented mindset
• A commitment to helping internal customers and external volunteers and donors

EEO

• All your information will be kept confidential according to EEO guidelines.