Summary:

The Executive Assistant to the Provost/VPAA is a full time position reporting directly to the Provost, and is responsible for efficient management of the Academic Affairs Office.

The Provost oversees all academic operations of the University as well as student affairs. Direct reports include the Associate Provost & Dean of University Programs, the Dean of Graduate & Continuing Studies, all other academic deans, the Dean of Students, the Director of Institutional Effectiveness, the Director of the Center for the Advancement of Faculty Excellence, the Registrar and the University Librarian.

Essential Duties and Responsibilities:

• Manage the Provost’s calendar and schedule 
• Support the Provost in preparing for meetings and external guests
  Make complex travel arrangements 
• Draft, edit, and process correspondence for the Provost and manage incoming materials
• Process/file both electronic and hard copy files as required
• Schedule and organize meetings and events for the Provost and the Academic Affairs Office
• Provide administrative support for the Associate Provost & Dean of University Programs as necessary
• Work collaboratively with the President’s staff on events as needed
• Serve on the Commencement Planning Team 
• Handle routine budgetary processes such as purchase orders, processing invoices, P-cards, etc.
• Order and maintain office supplies
• Work collaboratively with other staff to ensure office coverage during business hours 
• Request and oversee work-study students
  

Nonessential Duties and Responsibilities:

• Other duties may be assigned to meet departmental or university needs

Knowledge, Skills, and Experience Required:

• Bachelor’s degree preferred or equivalent combination of education and experience
• Minimum of 2 years of relevant experience, preferably in higher education
• Expertise in Microsoft Office - Outlook, Excel, Word, Explorer, and PowerPoint 
• Strong computer proficiency and the ability to quickly learn and assimilate new systems and information
• Must be able to work in a fast-paced environment with demonstrated ability to handle multiple competing tasks and demands
• Ability to maintain and project a professional image at all times with exemplary poise and diplomacy 
• Maintain utmost confidentiality and discretion in all things, handling confidential and non-routine information with tact
• Strong customer service orientation
• Excellent communication skills, with the ability to communicate well with both internal and external constituents at all levels 
• Excellent attention to detail
• Ability to be both highly efficient and effective 
• Exceptional follow-up and follow-through skills
• Ability to plan, organize and control large and small projects through to completion
• Proven ability to work independently and as part of a team
• Ability to accept direction on assignments and work with minimum supervision, building support from colleagues where applicable
• Availability to work a flexible schedule, including occasional evenings and/or weekends to meet demands of the position
  

Physical Requirements (with or without reasonable accommodation):

• Visual Abilities: Read reports, create presentations, and use a computer systems; 75-100% of the time.
• Hearing: Hear well enough to communicate with co-workers, vendors, and students; 75-100% of the time.
• Dexterity, Grasping, Feeling: Write, type, and use the telephone, copier, and computer systems; 75-100% of the time.
• Mobility: Open files and operate office machines; move between departments and attend meetings across campus; 50-74% of the time.
• Talking: Frequently convey detailed or important instructions and ideas accurately, loudly, or quickly; 75-100% of the time.
• Lifting, Pulling, Pushing: Exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects; 0-24% of the time. 

Work Conditions

• Must be willing and able to work a flexible schedule to meet requirements of the position, including early mornings, nights and weekends.
• Work in office environment, involving contact with board members, faculty, staff, students, parents, service providers and vendors.
• Work has deadlines, multiple interruptions, high volume and may be stressful at times. 

Disclaimer:

The above description is not intended to be an all-inclusive list of the duties and responsibilities of this positions, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the position. 

Queens values campus diversity and demonstrates this in campus initiatives; we particularly encourage members of historically under-represented groups to apply. Only candidates who best match requirements of job will be contacted. The position will be removed from the website once an offer is extended and accepted, or when a sufficient candidate pool is identified. Due to limited staff resources, phone calls cannot be accepted or returned.

As we pursue our mission to provide educational experiences that transform students’ lives and foster personal and professional success, Queens University of Charlotte is completely and firmly committed to supporting and celebrating all forms of diversity. Queens does not discriminate on the basis of race, color, gender, sexual orientation, sexual identify, religion, age, national origin, disability, political beliefs, veteran status, genetic information or any characteristic protected by law in the administration of its educational and admissions policies, scholarship and loan programs, athletic programs, employment and hiring policies, or other University-administered programs. Any applicant for employment who needs any reasonable accommodation under the Americans with Disabilities Act should contact the Director of Human Resources (704-337-2297).

Benefits

Queens offers comprehensive benefits to eligible employees, including: medical (PPO options and high deductible plan) dental insurance, vision, domestic partner benefits, defined contribution retirement plan & supplemental retirement plan, vacation and paid holidays, tuition remission, Queens-paid life insurance, supplemental life insurance, dependent life insurance, accidental death and dismemberment insurance, flexible spending accounts (medical, dependent care, Health Savings Account), sick leave and long-term disability leave, FMLA leave, reduced cost meals at Morrison Dining Hall, employee assistance program (EAP), wellness programs. In addition, employees may choose voluntary benefits such as pet insurance, critical care insurance and legal assistance.

Queens is an equal opportunity employer, completely and firmly committed to supporting and celebrating all forms of diversity. Queens does not discriminate on the basis of race, color, gender, sexual orientation, sexual identify, religion, age, national origin, disability, political beliefs, veteran status, genetic information or any characteristic protected by law in the administration of its educational and admissions policies, scholarship and loan programs, athletic programs, employment and hiring policies, or other University-administered programs. Any applicant for employment who needs any reasonable accommodation under the Americans with Disabilities Act should contact the Director of Human Resources 704-337-2297.

About Queens

Queens University of Charlotte is a private, co-educational, Presbyterian-affiliated comprehensive university located in the heart of Charlotte, North Carolina, and is consistently ranked in the top tier of Southern Regional Masters Universities. The university has over 2,250 undergraduate and graduate students in programs offered by the College of Arts and Sciences, the McColl School of Business, the James L. Knight School of Communication, the Wayland H. Cato Jr. School of Education, the Andrew Blair College of Health and the Presbyterian School of Nursing and Hayworth School of Graduate and Continuing Studies. Additional information about may be found at http://www.queens.edu.