After Sales Technician

  • Full-time

Company Description

As filling specialist, our european client manufactures and supplies filling and capping machines all over the world. They are looking for an After Sales Technician to join their team, based in Singapore.

Job Description

As part of our client's customer service team and reporting to the After Sales Service Manager, you are in charge of installing and repairing their filling machines on production sites in Singapore and overseas, mainly in Asia. 

You will be their customers' main contact and you will guarantee the quality of their equipment. 

Your mission will be to:

  •  Carry out the installation and starting up of the machines on customers' sites
  •  Do preventive maintenance
  •  Diagnose, find solutions and carry out intervention
  •  Make adjustments on the machines according to customer specifications
  •  Upgrade the machines to improve performances (equipment & technology)
  •  Write post-intervention reports
  •  Provide training to customer staff (operators and maintenance staff)
  •  Establish positive relationship to optimize customer satisfaction and loyalty

Qualifications

  • 2-year post-graduate degree or equivalent in: mechanical qualification, industrial automatism and/or maintenance

  • Experience working in an industrial environment (ideally in special machines maintenance environment)

  • Autonomy, communication skills, rigorous work and reactivity are key assets for this position

  • This position requires flexibility and interest for travels abroad

  • English required. Chinese is a plus.

  • Starting date : as soon as possible

Additional Information

Note that only short-listed candidates will be notified. Thank you for your understanding.