Bedruthan is set into the clifftop above Mawgan Porth beach in North Cornwall and is 1 of 2 hotels in the group, Red Hotels. Owned by the same family, they are committed to sustainably offering guests luxurious experiences that don’t cost the earth.

Our ethos is to take a truly holistic view, treating each guest as an individual, caring for and nurturing our staff and our environment so that everything we do contributes to the wider wellbeing of our planet, our customers and our team. 

This position, within our Front of House Team, is crucial to delivering exceptional hospitality to our guests and assists in maintaining a safe, secure and clean environment overnight. 

The role requires the ability to communicate confidently with our guests and other staff, so excellent English verbal and written skills are essential as well as a cheerful and outgoing nature. 

Key responsibilities include:

• late check ins and early check outs
• bill queries 
• room service deliveries
• banking
• overnight security
• cleanliness, health and safety checks
• first aid

An understanding of health and safety as well as the ability to keep calm in a crisis is important. Basic computer skills and accurate numeracy are required along with honesty and good judgement.

You will need to be physically capable to patrol the hotel and its grounds which are built into a steep hillside.  Nightly cleaning and tidying throughout the hotel are also part of this role.

We offer:

• £20,500 per year
• Permanent contract for 42.5 hours per week - pattern of 4 days on/4 days off
• 12 hour shift - 6.30pm to 7.30am or 7pm to 8am
• 28 days holiday pro rata (29 after 1 year)
• Tips
• Relocation temporary accommodation available
• 50% discount on restaurant food during shift
• Staff discount for hotel products and services
• Free use of wetsuit and surf board from the surf shack
• Free use of pool and tennis court
• Access to gym

After probation and with longer service:

• A free experience of our hotel with dinner and more
• Cash back health cover scheme
• Many more perks!
   

Wish you were here? Please use the "I am interested" link to submit your CV and answer the qualifying questions. You will need to confirm that you are eligible to live and work in the U.K. Direct applications only.

In your covering email, tell us:

1. What attracted you to apply for this role at Bedruthan?
2.  Describe 3 most positive attributes that you will bring to this role
3. Provide an example of when you received great customer service. What made it so special?     

Closing date: Sunday 30 August 2019

As one team we take responsibility for reducing the negative impacts our actions and activities have on the environment and our local community; something we feel is right and is our way of life.

www.bedruthan.com/work-with-us