Reception and Valet Host (part time)

  • Part-time

Company Description

Scarlet is set into the clifftop above Mawgan Porth beach in North Cornwall and is 1 of 2 hotels in the group, Red Hotels. Owned by the same family, they are committed to sustainably offering guests luxurious experiences that don’t cost the earth.

The Scarlet was opened in 2009, a groundbreaking design built to the highest eco standards. Both the interior and exterior design of the Scarlet embraces the building’s stunning cliff top location and reflects its natural environment through the sensuous use of materials and design.

Our ethos is to take a truly holistic view, treating each guest as an individual, caring for and nurturing our staff and our environment so that everything we do contributes to the wider wellbeing of our planet, our customers and our team. 

Job Description

Reception and Valet Host – part time
 

The Scarlet Front of House team do things a little differently by providing a unique guest experience starting with a warm Scarlet welcome and delivering hospitality throughout the stay of the guest until waving the final goodbye.
 

The role of Reception and Valet Host is to meet and greet guests, park and retrieve cars as requested, check in guest arrival and check out guest departure.

This is a permanent position and will need somebody who is flexible with working days as the shifts may be during the week or at the weekend.

Qualifications

You will need to be cheerful, friendly and passionate about excellent hospitality. Be able to positively respond to customer feedback, be motivated, flexible and inspired to go the extra mile for guests and colleagues.
 

Essential to the role is to be over the age of 25 with a full clean driving licence and physically capable of manually handling luggage. Also, to have excellent verbal and written English, numeracy, computer literacy in Outlook, Word and Excel and the ability to learn how to use an in-house computer system.

Additional Information

We offer:

  • £8.50 per hour / £8.75 after probation
  • Permanent contract for 16 hours per week - 9.30am to 6pm
  • 28 days holiday per year pro rata (29 after 1 year)
  • Hotel tips
  • 50% discount on restaurant food during shift
  • Discounts on hotel services and products
  • Special rate for friends and family to stay
  • Uniform
  • More perks!

After probation:

  • A free experience to stay in the hotel and eat in the restaurant
  • Cash back scheme for health and wellbeing
  • More perks for long service

Wish you were here? Please use the “apply” link to submit your CV and let us know your answers (in your covering email) to our questions:

  1. What attracted you to apply for a role at the Scarlet and in particular this position? 
  2. Describe the 3 most positive attributes of your character that you would bring to this role.
  3. What would be your biggest challenge in this role?   

Direct applications only. You will need to confirm that you are eligible to live and work in the U.K.
 

Closing Date: Tuesday 14 May 2019
Start Date: available immediately
 

As one team we take responsibility for reducing the negative impacts our actions and activities have on the environment and our local community; something we feel is right and is our way of life.

www.scarlethotel.co.uk